LC

Leonard C. 8 years ago • From Google

Rating

Bad

Impossible to Get a Doctor's Appointment

I began attempting to book an urgent appointment at 8am, having been dealing with ongoing health challenges. Initially, the phone line was constantly busy, forcing me to repeatedly redial. When a receptionist finally picked up at 8:15am, I was informed that no appointments were available and was instructed to call back the next morning. While I understand the practice can get hectic, the lack of options for an emergency consultation or even the possibility of an afternoon slot seems unacceptable. I genuinely believe the doctors themselves are excellent, which makes this experience particularly disheartening. Reluctantly, I'm compelled to give a single star rating. I can't help but wonder if the medical staff are aware of how difficult it is for patients to actually secure an appointment with them.

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