The Spitalfields Practice
MA
Malik A. 2 years ago • From Google
Bad
Frankly, this is undoubtedly one of the most subpar general practices imaginable. Despite my long-standing loyalty for nearly a decade, they consistently excel at disappointing patients. I can barely recall being seen even ten times throughout these years due to the extreme challenges in scheduling appointments. The doctors are perpetually unavailable or on some form of leave. If you're fortunate, you might secure a phone consultation with a nurse or temporary physician when calling before 9am. However, face-to-face consultations seem like an unattainable luxury for ordinary people. The staff demonstrate complete indifference towards patients' suffering. Telephone waiting times are absurdly long, and in-person waiting times are even more unbearable. It's evident that not everyone on staff is actually performing their duties effectively. They'll suggest submitting an email about your experience to supposedly "improve services", but this process is entirely futile. People have been voicing complaints for years with zero meaningful changes. In fact, the situation has deteriorated further. This practice urgently requires oversight from medical regulatory bodies. It's genuinely a disgraceful and embarrassing mockery of healthcare.
Mimi I.