DM

Donna M. one year ago • From Google

Rating

Bad

Impossible to Get a Doctor's Appointment Here

Completely unacceptable service with constant scheduling nightmares. Every attempt to book results in endless form-filling, followed by a 48-hour wait, only to receive a text confirming the appointment is fully booked. Their advice is to visit a chemist, who can't prescribe antibiotics for an asthmatic with a chest infection, and simply suggest calling 111 if symptoms worsen. The whole purpose of requesting a same-day appointment before a specific time is to actually secure a same-day slot. In a previous instance when I needed an appointment due to compromised breathing and required a new inhaler, they refused me an appointment. However, when I called 111, they immediately arranged a same-day consultation with the surgery, recognizing it as urgent. It's unclear who is reviewing these online forms, but they are clearly incompetent and unprofessional.

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