The Manor House Surgery

I contacted the surgery regarding another round of penicillin capsules as advised by my James Cook doctor if the rash hadn't completely cleared. The practice nurse at 5pm confirmed all details were..

Incredibly unhelpful staff and a frustrating booking process! I attempted to schedule an appointment multiple times throughout the week, but every time I called at 8am, they were completely full...

It's somewhat mediocre. I'm not entirely convinced by their approach, and compared to my previous healthcare providers in Scunthorpe, these professionals seem less empathetic and more dismissive..

I visited with Annette earlier today, and she was incredibly helpful and personable. Her friendly demeanor made me feel comfortable, and she carefully listened as I explained my concerns, guiding me..

No matter how specifically I request a doctor's appointment, I always end up seeing a nurse practitioner... I'm starting to wonder if they actually have any real physicians working at this practice.

Intermittently truly terrible. While their service can sometimes be satisfactory, my family has repeatedly encountered frustrating and distressing experiences involving mishandled scheduling,..

They refuse to renew my prescription without scheduling a doctor's consultation, which seems unnecessary. This approach squanders National Health Service resources and potentially prevents patients..

Staff are absolutely appalling. My beloved mother passed away in November 2022, and we received a phone call from an employee named Linda in February 2023. A voicemail was left, (video attached) My..

I went for blood tests in the morning for my consultant to check if my cancer had returned, and by 7 PM, I received a text telling me to contact the doctors the next morning about my recent tests...

I'd give zero stars if I could! My toddler is currently hospitalized at James Cook and has been diagnosed as anemic, potentially requiring either an iron infusion or blood transfusion. The health..

I've been stuck with Manor House Surgery for a decade, reluctantly adhering to the familiar-is-better mindset. Except for a few decent doctors struggling under pressure, I absolutely cannot endorse..

The medical staff were the sole bright spot in this ordeal. After our 5-month-old underwent surgery and wasn't acting normally, we were initially denied an appointment and told to call back the next..

Unsatisfactory service experience. I asked for a callback, but they claimed it wasn't recorded in their system after I had already waited for their response. The issue definitely requires resolution...

Quick service and efficient personnel while waiting to drop off my friend for her medical visit. The staff was courteous and the process went smoothly.

I've been dealing with COPD and tried calling on Friday. No appointments were available, and I continued calling on Monday with no success. I've been attempting to reach someone since 8 this morning..

I'm forced to give 1 star, but I'd prefer zero, as this is undoubtedly the most incompetent medical practice imaginable! At 10:50 this morning, my son was dismissed with their go-to excuse of "viral"..

Where do I begin I'm battling terminal cancer and have received absolutely no proper monitoring They recklessly removed my long-term antidepressants, which led me to have disturbing thoughts about..

My general practitioner and their team are incredibly welcoming and friendly. Scheduling appointments is always a smooth process. The surgery efficiently sends my prescriptions directly to the..

Complete garbage and their bedside manner is absolutely appalling. You're lucky to get a mere 5-minute consultation after waiting around a week, and if, like me, you have ongoing health issues,..

Highlighting the unacceptable conduct of practice manager Ruth Barker Following an ongoing unresolved conflict with her I discovered this individual positioned outside the medical consultation area,..