The Castle Practice

Getting an appointment here is practically a futile endeavor, assuming you can even get someone to pick up the phone. The receptionists are unbearably condescending, acting like they're medical..

Impossible to schedule a consultation through any available channel, whether by telephone or digital platform

Scheduling an appointment here is incredibly challenging! Their phone line is perpetually busy, and I've wasted countless minutes waiting with no answer. Prescription refills are consistently..

Getting an appointment here is incredibly frustrating. The phone line is constantly busy, making it nearly impossible to schedule a consultation. Even after repeatedly trying to get through, you'll..

Scheduling an appointment is impossible, and even if you manage to book one, you'll inevitably be left waiting well past your designated time. The front desk staff are discourteous and provide..

Drugstore located on the ground level, with medical offices situated on the first floor. An elevator provides convenient transportation between these levels, catering to those needing mobility..

On my grandfather Leonard Hill's behalf, I'm sharing his experience. He has been incredibly impressed with this medical practice, especially Dr Chitnis and Dr Manyweathers. After suffering a road..

Dr. B Nair is absolutely exceptional. What a phenomenal healthcare professional!

Dr. Tara Saha demonstrates excellent medical professionalism and care. Highly recommended physician.

Extremely happy with the service myself and husband have received from the Castle Practice. All staff have been helpful, approachable, informative and thorough .

I've been a patient at this clinic since I was born, but scheduling an appointment has become nearly impossible. Ironically, it was simpler to get seen during their industrial action. The fact that..

Since the pandemic began, this medical practice has become incredibly frustrating 🤦‍♀️ It's ironic that general practitioners are willing to provide mass vaccinations, yet our clinic has remained..

Over decades, I've been a loyal patient at the Castle Practice, first with Dr Chitnis and previously his father, and there's a compelling reason for this enduring relationship: unparalleled clinical..

I'm desperate to understand the current focus of these medical professionals since the pandemic began, as they're clearly neglecting patient care. You're endlessly tethered to the phone, hearing..

Completely useless. Appalling care. My mother has been stuck in the emergency department for 72 hours, suffering immensely. Her GP has received two discharge summaries highlighting her pain and..

Terrible service. I've been attempting to secure a medical appointment for a month now. I've exhausted every possible avenue - phone, online booking, and even visiting the surgery in person - yet no..

The leadership here is terrible. I've experienced an unacceptable number of issues with my ongoing prescription, all through no fault of my own. Their internal communication is pathetically poor...

I am completely baffled by any claims of staff rudeness or lack of assistance... perhaps these individuals are mistakenly referencing a different medical practice. Having been a patient at Castle..

When you finally manage to secure an appointment, the service is subpar! The doctors are unaccommodating and reluctant to prescribe medication!!!

I'd give zero stars if possible. They prescribed me medication over 5 years ago and now refuse to continue it - absolutely ridiculous. None of the doctors actually listen to my concerns; instead,..