Brampton Medical Practice

After spending years travelling, the clinician at this practice was the only healthcare professional who identified the underlying reasons for my partner's health difficulties. A thorough..

I have once again benefited from swift and effective care provided by the practice staff. I am grateful for this.

I've had to wait on hold in a queue on two separate occasions, with each wait lasting more than 25 minutes. Even when I've reached near the front of the queue, I've been disconnected. This..

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

Generally a satisfactory service, though it has become progressively more challenging to reach someone or connect with the practice by telephone. This morning involved multiple attempts to get..

The nursing staff were welcoming when attending for infant vaccinations. The interior of the facility appeared clean and contemporary. However, parking directions from the street could be clearer.

I was very grateful to the pharmacy for supplying my prescription on a Saturday. I had placed an order for my medication and it was prepared at the usual location, but I mistakenly believed I had..

Waited a few days to get an appointment and Doctor didnt even look at my concerns, he just got up and opened the door. Perhaps he has no interest in older patients but I left very despondent.

It would be greatly appreciated if telephone lines were answered more promptly. I spent a considerable amount of time waiting on hold before being informed of my position in the queue.

I find the entire team to be approachable and considerate. I've been fortunate in that securing an appointment hasn't presented difficulties, as I'm content to be seen by whichever clinician is..

Outstanding healthcare facility; comprehensive and ........... absolutely wonderful.

Excellent experience. The practice consistently offers prompt appointment availability, demonstrates coordinated care approaches, and maintains high professional standards throughout.

I would suggest this practice to others.

It has been extremely difficult to obtain an appointment, particularly when the matter felt urgent. I was advised to attend accident and emergency for a sick note, but was subsequently redirected..

Attempting to secure an appointment proves extremely difficult, as the only option offered is to call first thing in the morning, only to be informed that no slots are available that day. Contacting..

My time with this practice has involved repeatedly attempting to book appointments, only to be informed after extended periods on hold that none are available, followed by referrals to NHS 111. On a..

Excellent quality of care with meticulous attention to detail.

Excellent standard of care provided, even during particularly busy periods.

To precis an ongoing catalogue of lack of care, lack of professionalism, innacurate information and prescribing and downright dissmissiveness is difficult without boring the reader. Just to say,..

This practice fell well short of expectations. An elderly relative was unable to obtain a home visit despite having significant caring responsibilities at home, with staff indicating he did not meet..