Hart Medical Practice

The practice has consistently demonstrated helpfulness throughout my interactions.

My young child required hospital admission for a serious respiratory infection following repeated difficulties in securing an appointment at this practice. Each time I attempted to book an..

During a recent visit to the surgery, I had a question regarding a medication matter. When I approached the reception desk to speak with the receptionist about this, I was informed that I would need..

I have been a patient at this practice for many years, and the team members are genuinely friendly and welcoming. That said, the appointment booking system is quite problematic. The telephone lines..

Apart from the receptionist who works the early morning shift and whose demeanor I found quite off-putting, I would rate this practice very highly. However, I cannot give it top marks while this..

This practice has been disappointing, and the callback times are frustratingly long, often taking around two weeks to hear back.

Honestly, it's frustrating. I wish I had access to alternative healthcare options. It's difficult to secure appointments, and when you do manage to get seen, you're often told everything is fine..

The team here are approachable and welcoming. They've consistently demonstrated a willingness to assist whenever needed.

The clinical team at this practice appear unaware of significant issues with their appointment booking system. The reception team lack flexibility when scheduling, as patients cannot reserve..

Hello, I've never had difficulty securing an appointment, and while there are occasionally frustrating moments, it's manageable. The clinical team and staff have provided our family with excellent..

The entire team has been excellent, and I have not experienced any issues at this practice.

This practice has been quite frustrating to deal with. They provided a contact number that turned out to be incorrect, and I wish they would resolve this issue and improve their organisation.

This practice merits the highest rating as the entire team consistently goes above and beyond. I have been a patient here for many years and have had no issues to report.

The clinical team, nursing staff, and reception personnel were all very helpful and pleasant. They make genuine efforts to address any issues as quickly as they are able to. The only area for..

The reception team consistently provides an unhelpful and unwelcoming experience, whereas the clinical staff are competent. However, I have found the receptionists to be particularly difficult on..

From my own experience at this practice, I have nothing to complain about. I have not encountered any impolite staff members and have consistently been able to obtain an appointment with a GP when..

Excellent medical practice with regrettably insufficient telephone support resources.

Had an appointment in the morning to have blood work completed. I also had a separate appointment scheduled for the afternoon with another member of staff. When I mentioned this to the healthcare..

My experience at this practice has been disappointing overall. The reception team and management have come across as unhelpful and unwelcoming on multiple occasions. The telephone booking system is..

I don't typically leave negative feedback, but I felt obligated to share my experience on this occasion. Based on my interactions with this practice, I found it to be significantly below the..