The Roseberry Practice

I found the practice to be unhelpful when I needed to reschedule an appointment. I sent multiple emails explaining my communication needs and requesting confirmation of a new appointment time, but..

It took three weeks to secure an appointment, with the explanation being that the doctor was unavailable due to time off. This lengthy wait time is frustrating and may contribute to the pressures..

The prescription service was disappointing, as there were significant delays in receiving medications, resulting in periods without necessary treatment. This gap in continuity made it difficult to..

Attempting to secure an appointment has proven to be quite frustrating. I have visited the surgery in person and made phone calls, though neither approach has been particularly effective in my..

The initial point of contact at the practice, whether by phone or at reception, is consistently courteous and helpful. For minor health concerns, the nursing team provides excellent care and..

Absolutely dire. Nothing but rude and condescending from reception through to the clinical staff. New to the area and never experienced anything like it. Can't get through on the phone and reception..

Unfortunately, I have noticed a deterioration in the standard of care at this practice. Obtaining assistance when required has become increasingly challenging. The primary guidance offered tends to..

A healthcare professional at a local practice provided a diagnosis for a family member that the reviewer believes may have been incorrect. The reviewer expresses concern that this may have..

The practice has not been particularly helpful for mental health-related concerns at the moment.

It is extremely difficult to reach this medical practice by phone, which is quite disappointing in the modern era.

This practice has significant issues with appointment availability. It is extremely difficult to secure a consultation with a doctor, raising questions about staffing levels. The practice appears..

I apologize for posting this on the incorrect practice's page.

Booking an appointment can be quite challenging, though the team members have consistently demonstrated friendliness and helpfulness throughout the process.

When you manage to speak with a doctor, any health concerns are handled or addressed in an appropriate manner. The clinical staff are undoubtedly kind, professional and friendly. My only concern..

Would give zero stars if possible as I find the service absolutely inadequate. No matter when I attempt to book, I'm told there are no available slots. It seems unclear how appointments can be fully..

An outstanding practice that I have no complaints about. I recently needed urgent temporary care following a medical procedure, and when my previous provider was unable to accommodate me, this..

Absolutely wonderful support from all at the practice. The clinical staff have been very supportive throughout my time as a patient. The reception team are very knowledgeable and quick to find..

I have never experienced a medical practice quite like this one. It takes an exceptionally long time to secure an appointment, with availability limited to same-day bookings only. Even when you do..

I have always been able to secure an appointment when required, even though the telephone system experiences high demand. The team demonstrated genuine compassion and attentiveness throughout my..

I made multiple attempts to reach the practice and was eventually informed that a clinician would contact me. After waiting several hours, I visited in person only to be told they had already tried..