Brampton Medical Practice

Patient with complex needs left without adequate support, referrals done incorrectly with incorrect information on them. Due to this patient went without adequate care for a year and missed..

Generally a satisfactory service, though it has become progressively more challenging to reach someone or connect with the practice by telephone. This morning involved multiple attempts to get..

Experienced a lengthy wait time on the telephone line. Following eventual connection, the call was unexpectedly cut off after a brief period, and subsequent attempts to reconnect have been..

I have been experiencing discomfort for quite some time and attended an appointment with the practice physiotherapist today. The clinician was excellent - engaging, compassionate, and highly skilled..

The waiting times have become quite concerning, with face-to-face appointments taking three weeks to arrange. It feels frustrating that speaking with a clinical professional requires an appointment..

I have had a very disappointing experience trying to access appointments at this practice. I would genuinely like to understand how others manage to secure an appointment within a reasonable..

I have once again benefited from swift and effective care provided by the practice staff. I am grateful for this.

The nursing staff were welcoming when attending for infant vaccinations. The interior of the facility appeared clean and contemporary. However, parking directions from the street could be clearer.

Outstanding healthcare facility; comprehensive and ........... absolutely wonderful.

This practice fell well short of expectations. An elderly relative was unable to obtain a home visit despite having significant caring responsibilities at home, with staff indicating he did not meet..

Disappointing, really quite disappointing.

Visited the practice this morning and was seen by a clinician who demonstrated a welcoming, attentive, thoughtful and caring approach. They would be a valuable addition to the practice team, and it..

The clinical staff at this practice are excellent, demonstrating genuine care, understanding and attentiveness throughout my visits. I particularly appreciate the supportive approach provided by the..

The reception team were welcoming and efficient, and the clinical staff demonstrated good understanding and knowledge.

It would be greatly appreciated if telephone lines were answered more promptly. I spent a considerable amount of time waiting on hold before being informed of my position in the queue.

As you would expect from a medical practice, it fulfils its core function well. There is a good range of clinicians available, and patients have the option to request a specific practitioner if..

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

I called to book an appointment and found myself quite far down the queue, but the practice offered a callback service which I selected. I received a call back within a quarter of an hour, which..

Excellent quality of care with meticulous attention to detail.

I would suggest this practice to others.