Rainham Health Centre

Outstanding care provided to me as a patient, with exceptionally courteous and supportive front desk staff, and wonderful overall service. Much appreciated.

I would rate this practice much lower if possible. Since the change in management, we have been unable to obtain in-person appointments. The telephone manner of the team has been consistently poor..

I would advise against registering with this practice. The reception staff demonstrated discourteous conduct, and there appeared to be instances of discriminatory treatment and preferential handling..

Very friendly and treated with respect during a blood test appointment 🙏❤️

This practice has become extremely disappointing. I would advise against registering here unless you are comfortable with feeling overlooked and disregarded.

This practice has experienced a noticeable decline in quality. Certain members of the front desk team appear to create unnecessary obstacles. The recently introduced appointment system has been..

I have attempted to contact them on multiple occasions, and despite being prioritised in the queue, my calls do not seem to receive appropriate attention. During my visits to the reception desk, I..

I have lived in various areas across London and accessed NHS services at multiple locations, but I must say this practice falls short of expectations. The reception team appears disorganised and..

0 stars. This practice is extremely disappointing for the local area. Phone access involves substantial waiting times, and my partner's scheduled phone consultation (arranged several weeks prior)..

Getting assistance from this practice feels nearly impossible. The service provided is extremely disappointing.

I have been attending this surgery since 1973. Unfortunately, following staffing changes at the practice, there has been a period without a permanent clinician in place. This situation led me to..

The healthcare professional I saw was consistently helpful and demonstrated a high level of professionalism. Their careful attention to detail throughout the appointment was excellent.

The reception staff member was extremely accommodating. I contacted the practice on Monday regarding a medication that required approval. An appointment was arranged for Wednesday to discuss the..

The quality of care at this practice has declined significantly since the departure of a key clinician.

This is the worst health centre I have ever attended. Following a significant change in leadership, the standard of care has deteriorated considerably and I feel patients are not receiving adequate..

I attended an appointment a couple of weeks ago regarding my young child, but the healthcare provider was unable to identify the issue, and I received no further guidance. Despite the passage of two..

The appointment scheduling system and overall process are extremely frustrating and cause considerable difficulty for patients in this area.

The reception team continues to include some genuinely helpful individuals. However, my experience with the current healthcare provider has been disappointing. There are concerns regarding the..

Unhelpful staff Difficult to reach by telephone Require in-person visits for basic inquiries This practice does not appear to meet community needs effectively, as evidenced by feedback from other..

The practice appears to prioritize expanding its patient list over providing adequate care for existing patients, seemingly driven by financial incentives rather than patient welfare.