Charlotte Keel Medical Practice

I've been struggling to get a GP appointment for months, with only two phone calls made. When I tried to secure an appointment, I was brushed off at the reception desk yesterday morning at 8:45am by..

Urgent dental visit arranged via 111, but encountered a cash-only payment hiccup upon arrival. The staff hadn't communicated the cash requirement during booking, contrary to what 111 suggested. I..

Skilled medical professionals, but disorganized administrative staff

Recently, the service quality has drastically declined. The phone line is unreliable, and I attempted to order a repeat medication online over a week ago, but I still haven't received it. When I..

My first physiotherapy visit at this clinic was a complete disaster. Booked through Sirona Healthcare for my dislocated knee, I arrived 10 minutes early only to encounter a malfunctioning check-in..

I'd rate them zero stars if possible! Scheduling an appointment is so challenging that calling them a healthcare provider seems laughable. They've recently updated their phone system, making the..

Charlotte Keel's service quality has deteriorated significantly. Their current communication policy is frustratingly restrictive, with limited accessibility during what they ambiguously define as..

Their communication is abysmal - I've been trying to reach them since yesterday with zero callback, and their service quality continues to deteriorate year after year. This experience has been..

I spent the entire day attempting to contact the clinic, with no success until I finally reached someone about my persistent cough and four-day hiccup episode. Their initial response was dismissive,..

I'm genuinely questioning whether any actual physicians are employed at this practice. Getting an appointment seems completely unattainable. Despite my frustration, I'm essentially stuck here due to..

Charlotte Keel Medical Practice falls far short of acceptable healthcare standards. Their e-consult response times are excruciatingly slow, with follow-up appointments taking 1-2 weeks after initial..

Terrible service with scheduling! Wasted an entire hour waiting on hold just to book an appointment, only to receive a delayed text message offering a slot weeks in the future, which is completely..

I've been a patient at this medical office since childhood, and despite rarely writing reviews, I feel compelled to share my experience. The practice is incredibly frustrating - there's never..

I am utterly devastated by the abysmal treatment I encountered at my general practitioner's office this morning. My recent interaction was nothing less than horrifying. With visibly infected facial..

Exceptional care delivery - even with the evident challenges facing general practitioners, this team truly stands out and provides top-notch service.

I've been incredibly satisfied with this surgical practice. They genuinely go above and beyond and have provided exceptional care. Initially, I was extremely anxious about choosing them due to the..

Scheduling appointments online is a breeze. The nursing staff is friendly and professional, always taking the time to provide clear explanations and making me feel heard during my visits.

The employees at this establishment consistently provide exceptional support, and I deeply value their dedication and effort.

I relocated from Montpelier despite its proximity because securing an online consultation after 8:05 AM seemed impossible. I submitted an e-consult around 8:30 for Charlotte Keel, and remarkably, a..

Avoid this establishment if you identify as transgender, as it is not a welcoming or inclusive environment for individuals of diverse gender identities.