Oakwood Surgery

I called to schedule an appointment using their new online booking system, with the receptionist helping me complete the form. The system suggested going to the emergency room based on my symptoms..

I had scheduled an appointment for my child on December 12th. A friendly receptionist contacted me to reschedule for December 13th due to nurse unavailability. Upon arriving for the rescheduled..

Appalling conduct by the front desk personnel....after mistakenly emailing my presentation to incorrect medical professionals, the staff attempted to dismiss me and send me home without my document!..

I contacted 111 because my appointment confirmation was delayed. The service claimed the medical practice would reach out within half a day. An unidentified caller briefly connected and immediately..

I strongly advise against this place due to the discourteous front desk staff. Multiple attempts to schedule an appointment during their stated business hours were met with an abrupt message..

Would assign zero stars if feasible - absolutely the most atrocious medical procedure in all of Nottinghamshire!!

Overwhelming anxiety coupled with an incredibly poorly designed mobile application that lacks any semblance of intuitive navigation. Complete disappointment with the entire user experience.

Absolutely subpar, forcing me to invest in private medical treatment. Likely no different from other general practitioner offices within the struggling National Health Service.

I've spent the entire day attempting to contact the pharmacy. Every time I try calling for a prescription refill, both phone lines remain perpetually engaged.

I've been spending the entire day attempting to contact them regarding a promised phone call from last week that never materialized. Instead of getting through, I'm repeatedly subjected to a tedious..

The absolute worst general practice we've encountered. The reception staff are incredibly discourteous (in my view, they're completely unsuitable for their roles). I attempted to schedule an..

I consistently experience the reception staff as accommodating. The GPS have been responsive when I've reached out, and I've been thoroughly pleased with the results. Specifically, when I recently..

I want to express my heartfelt appreciation to the compassionate receptionists who have been incredibly supportive during my emotional breakdown over the past 48 hours. They demonstrated remarkable..

Always able to schedule quickly with super welcoming staff

Getting an appointment at this surgery is an absolute nightmare! I tried calling right when they open, hoping to secure a same-day slot, which almost never happens. This morning, I was initially..

My daughter is regrettably associated with this medical practice following its merger with Bull Farm. On February 10th, she accompanied her seriously unwell Grandmother and her sick infant to an..

This service is completely ineffective. Phone communication is impossible, and even if you manage to get through, advance booking is out of the question. You're forced to rely on same-day slots,..

Every time I attempt to organize my parents' medication, the system is consistently inaccurate. Additionally, I've received text notifications claiming they've missed appointments that never..

Terrible front desk staff and scheduling process - practically impossible to make a booking or get any assistance.

Typical medical practice with standard challenges. The waiting area tends to get quite crowded, and it's common to see just a single staff member handling multiple patients despite long lines...