Oakwood Surgery

This service is completely ineffective. Interaction breaks down entirely, and they appear to continually compound errors. Extremely inadequate leadership and oversight. An utterly frustrating..

Attempting to schedule a follow-up appointment at Bullfarm surgery has been challenging due to online system access difficulties, compounded by my hearing impairment and autism. Lorna has been..

Endured an interminable wait on hold for more than 60 minutes, only to finally connect and have them abruptly hang up on me - a recurring issue. The quality of service at this medical practice has..

Once more, the employees were accommodating and welcoming. Despite being 24th in line earlier today, my wait wasn't extensive, and the receptionist was delightful. I consistently find no issues with..

My spouse is receiving end-of-life care, and a district nurse visited. When she contacted the medical practice seeking guidance, the physicians claimed they couldn't spare time to assist someone..

Absolute waste of time. Impossible to schedule a consultation. Ring at 8:30 and every single slot is already taken. This is precisely why healthcare services are falling apart. They desperately need..

Exceptional service with top-notch guidance and support

Getting through to Oakwood surgery feels like attempting to reach the Vatican - they seem impossibly unreachable. It's hard to believe they're genuinely so swamped that they can't pick up the phone...

Absolutely dreadful medical experience. The staffing situation is perpetually inadequate. I understand the NHS is under immense pressure, but it's unacceptable to have just a single nurse handling..

I previously believed the situation was poor, but now it has deteriorated to an utterly dismal state. And this isn't the fault of the physicians. When you (if you're fortunate enough to connect)..

I've been struggling to secure a medical appointment daily, ultimately forcing me to seek emergency care at A&E for treatment that should have been provided by my GP. This delay has significantly..

Absolutely terrible customer support!

The employees make an effort to assist you when possible

Always able to schedule quickly with super welcoming staff

Completely worthless. If the rating system allowed it, I'd assign zero stars. My recommendation? Avoid getting sick altogether.

The absolute worst medical practice in Britain. Being a lifelong resident of Woodhouse, I know this surgery inside and out. I could go on about my experiences, but at 63, that would take too long...

Followed my gut instinct and consulted a physician about persistent left-side pain. The doctor's dismissive response was essentially to suck it up and be grateful I'm not in a more dire situation,..

Absolutely dreadful service. Waited a staggering fortnight just to secure an appointment. Spent two consecutive days battling an automated phone system, constantly being told all lines were occupied..

The digital platform is completely ineffective, with no option to consult a physician about medication review—a critically flawed system that fails to meet basic patient needs.

I made repeated attempts to contact the service this morning, only to be repeatedly transferred to an operator who then abruptly disconnects the call. This is completely unacceptable, especially..