Market Weighton Group Practice
Danny W. 7 months ago • From Google
Bad
Impossible to get appointments despite empty waiting room
It is unsurprising that numerous reviews express similar concerns about this practice. The service genuinely feels inadequate and fails to meet the needs of those it should serve. Obtaining an appointment presents a significant challenge despite the surgery occupying an attractive, modern facility with a consistently quiet waiting area. I have made several unsuccessful attempts to secure an appointment for my younger child, and even when the situation was urgent, nothing could be arranged within the same week. Several months ago, I was offered an appointment for a painful ear-related issue affecting hearing, but only after a wait of nearly four weeks from when I first made contact. Today, when trying to book an appointment for my older child, despite the waiting room being virtually deserted, there was apparently no availability. Having resided in the local area for approximately 12 years, I have chosen to remain registered with a practice in my previous location due to this surgery's shortcomings. That alternative practice consistently provides same-day or next-day appointments. This service requires significant improvement, as it has considerable potential that remains unfulfilled. It has become routine for local people to seek medical care elsewhere because appointment waiting times are simply unacceptable. Disappointing.
One star is frankly insufficient to reflect my experience. The service is disorganised, unprofessional, and the practice would benefit from dedicated time to improve staff communication skills. I..
Market Weighton Group Practice
Margaret C.
It takes quite a while to get through on the telephone and there seems to be frequent changes in the medical staff seen at appointments.
Market Weighton Group Practice
Danny W.
It is unsurprising that numerous reviews express similar concerns about this practice. The service genuinely feels inadequate and fails to meet the needs of those it should serve. Obtaining an..
Market Weighton Group Practice
sewahsewah s.
I explained my symptoms to the clinician, who then asked me what I felt would be helpful to address my concerns.
Market Weighton Group Practice
Laura H.
If I could give 0 stars I would. After returning to England following a holiday abroad that resulted in a hospital visit for undiagnosed health concerns, I was instructed to contact my GP. I called..
Market Weighton Group Practice
Patricia L.
The telephone system is frustrating—when calling during business hours, you're presented with menu options to select from, but after choosing an option you're informed that your call cannot be..
Market Weighton Group Practice
Dan D.
I am thoroughly disappointed with the physical setup of this surgery, particularly when discussing private and confidential matters at reception. The layout allows conversations to be overheard by..
Market Weighton Group Practice
Anthony F.
I'm married to a healthcare professional employed at this practice. I have personally received care and guidance from both clinical staff and pharmacy services at this health centre. I feel..
Market Weighton Group Practice
Reece R.
I have been a patient at this practice for many years, and over the last four years or so, I have noticed a significant decline in the service. The telephone waiting times are particularly..
Market Weighton Group Practice
Papa.T P.
The facility is well-maintained and organised, with appointments proceeding punctually, which is appreciated. There is ample parking available in a spacious car park, and an on-site pharmacy is..
Market Weighton Group Practice
Marisa H.
Disappointing experience with the level of care and attentiveness from the front desk team. Securing an appointment proved extremely challenging, with lengthy waiting times on the phone. It was..
Market Weighton Group Practice
Steve I.
Attempting to secure an appointment or speak with someone at this practice proves frustrating, as the standard response is to contact 111 instead. The expectation would be for the surgery to handle..
Market Weighton Group Practice
Martin M.
I find it difficult to imagine that there could be another practice elsewhere that operates at such a poor standard.
Market Weighton Group Practice
m L.
I have experienced several issues at this practice. I attended with my young child following a call to 111 when my child became unwell. The clinician I saw displayed a dismissive attitude and..
Market Weighton Group Practice
Ellie B.
I have had a very negative experience at this surgery. The reception staff were unwelcoming and I felt the clinical team did not provide adequate care. After relocating to a different practice, I..
Market Weighton Group Practice
Fred W.
The appointment system appears to be ineffective. Upon arrival, staff indicate they are occupied despite the waiting area being empty. This is confusing. In my view, the surgery could close entirely..
Market Weighton Group Practice
Mary W.
I would like to express my appreciation to the reception team and clinical staff at the surgery for their time and attention during my recent visit. I needed to complete registration and attend an..
Market Weighton Group Practice
Erica B.
I waited approximately a month to see a particular clinician for a specific procedure. When I attended my appointment, I was informed by another clinician that the practitioner I had booked with was..
Market Weighton Group Practice
Rob C.
I am quite dissatisfied with this practice overall. It has become increasingly difficult to secure an appointment with a clinician. I spent considerable time on hold only to be directed to book..
Market Weighton Group Practice
charles W.
I found the experience to be unsatisfactory.
Market Weighton Group Practice
Danielle D.