TP

Tereaza P. 4 years ago • From Google

Rating

Bad

Impossible to get doctor appointments here

This medical practice is absolutely terrible and completely unhelpful. Getting an appointment is practically impossible - my father has suffered multiple strokes this year, and every time he's discharged from hospital, I'm instructed to arrange follow-up care, but I can't even get past the front desk. The receptionists are incredibly dismissive and uninterested in listening to my concerns. They direct you to call at 8am, but when you do, all appointments are instantly gone. No matter how urgently I explain my dad's critical medical needs, they remain cold and indifferent. I'm desperate to find alternative healthcare providers for my family, but living in Llay means we're stuck with these incompetent staff. It's completely unfair how little they seem to care about patient welfare, and I'm frustrated beyond words with this so-called medical service.

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