The Avenues Medical Centre

I would rate this surgery far below average if possible. The quality of care here has noticeably deteriorated over time, and I am surprised the practice continues to operate. I have spent the past..

Excellent experience with courteous and welcoming team members providing quality care.

This practice has been disappointing to deal with. I recently experienced a lengthy wait of nearly two hours while in a queue position of 8, due to an issue with a routine prescription that had..

I would have given a lower rating if possible. The facility appears poorly maintained and the practice seems primarily focused on financial gain rather than patient care. Accessing services is..

Switching to a different healthcare provider after less than a week of registration. The experience was disappointing, and obtaining the necessary documentation proved extremely difficult. The..

I felt my privacy was not adequately protected during my visit. I was concerned that arrangements were made on my behalf, including a medical test and appointment, without my clear agreement..

I have made several attempts to contact the practice by phone, but today I was particularly frustrated with my experience when calling during the morning to request an appointment. After waiting for..

I have consistently held the practice in high regard, though my latest visit has been disappointing. I submitted an enquiry via the NHS app to avoid taking up an appointment slot unnecessarily. A..

I have attempted to contact the practice by phone at various times throughout the day. This morning I called at 8am hoping to book an appointment for myself and my infant child, but after waiting..

Just had blood tests done and was seen by a member of the phlebotomy team who was excellent. They were genuinely friendly and worked with great efficiency, demonstrating real professionalism..

Excellent team with nothing negative to report.

The team here demonstrated politeness and genuine care, creating a welcoming and supportive environment. Much appreciated.

What a frustrating experience. I attempted to schedule an appointment for my partner regarding a significant health concern, only to find that no slots were available. The options presented were..

I have had a very disappointing experience with the doctors and receptionists at this practice.

The practice is quite satisfactory when compared to the negative experiences that friends and family have shared about their own healthcare providers.

The reception team's approach left much to be desired, with what felt like dismissive attitudes throughout my experience. I waited on the phone for an extended period only to be told that available..

It was extremely difficult to get through to the practice. After waiting on hold for an extended period, the call was disconnected before I could speak to anyone.

I've been attempting to obtain information regarding medication adjustments following a recent hospital stay. I've made multiple calls over a couple of days, but have experienced significant delays..

Getting a prescription from this practice is frustrating - I received a message on Friday indicating that a prescription would be sent to the pharmacy based on my test results. I waited until Monday..

I have been receiving a medication in my monthly prescription that I have not required for a considerable period. I notified the local pharmacy when collecting my medication, and they agreed to..