Mayfield Medical Centre

The team members are consistently helpful and friendly, and I receive excellent service during each visit. The staff always go the extra mile to assist.

Having made what felt like a significant decision to reach out to the practice, I wanted to express my gratitude for the support I received. From the initial phone discussion through to the..

A disappointing experience that I'm relieved to have moved on from. The practice was unable to provide the assistance I needed. I would rate this service at the lowest possible level if given the..

I would like to share my positive experience at this medical centre and express my gratitude to the clinical team. A particular member of the reception staff I have encountered over the years has..

I have been unable to secure an appointment after multiple attempts over several days, with staff indicating that slots were unavailable and suggesting I contact the practice earlier in future. The..

This practice has become increasingly frustrating to use. Obtaining an in-person appointment feels nearly impossible, and the waiting times are extremely lengthy. The telephone lines are..

I had an extremely unpleasant experience with a clinician at this practice. During my appointment, I felt the approach to my care was overly broad, with testing that I believed was unnecessary. I..

The clinical team provided adequate care, however the front desk staff could benefit from improved interpersonal skills and a more compassionate approach to patient interactions. It appears this..

This practice has been declining and I'm seriously considering switching to another surgery. I called requesting to see a clinician and was informed a nurse would call me back. When I asked if I..

I have been a patient at this practice for a considerable time and have generally been satisfied with the care provided. There is, however, room for improvement regarding the accessibility of the..

Disappointing experience at this practice. I missed several appointments, partly due to not receiving a reminder for one occasion, and partly because suitable appointment times outside standard..

It is consistently challenging to secure an appointment at this practice. The manner in which staff interact with patients leaves much to be desired.

I'd be lost without this place. The clinical staff here are genuinely among the nicest people I've ever met and demonstrate genuine care for their patients. All the team members are excellent and..

Previously satisfied with the service, but now considering switching to a different practice. Would recommend exploring other options if possible.

This has consistently been a wonderful practice to attend. It is unfortunate that they have faced considerable challenges due to nearby facility closures and the impact of recent global health..

The staff communication with patients could be more respectful. I witnessed a young woman being addressed in a condescending manner when she came in seeking assistance with a routine matter. The..

The past couple of years have brought considerable changes, some positive and some challenging. Throughout this period of uncertainty, one constant has remained unchanged. The medical team and..

Extremely disappointing experience at this practice. Obtaining an appointment proves very difficult. When you do manage to see someone, concerns are not taken seriously. If you receive a referral to..

I was a patient at this practice during the early 2010s before relocating, and rejoined when I returned to the area in 2019. Throughout my time here, I have consistently received excellent care,..

I have had a very positive experience with this practice. When I have called early in the day, I have consistently received a prompt callback or been offered an appointment without delay. Over the..