Parkgate Surgery
Dave M. 4 months ago • From Google
Bad
Impossible to get through on the phone
I found the appointment booking process to be quite frustrating. The requirement to phone in order to schedule a visit is impractical, as getting through by telephone proves extremely difficult. This has resulted in my prescriptions being limited to a shorter duration rather than the longer period I previously received. I feel this approach is counterproductive, as it creates additional administrative burden rather than reducing it. I would appreciate it if appointments could be arranged directly without needing to make repeated phone calls myself, as I believe this would be a more efficient solution for everyone involved.
I had a very negative experience at this practice. My husband was repeatedly given one diagnosis for his symptoms, but when he was seen at the hospital, a completely different and more serious..
Parkgate Surgery
Mark C.
If it would let me rate 0.1% of a star I'd still think it was too high, the service hasn't been the same since several years ago when there was a change in staffing before the practice underwent..
Parkgate Surgery
Graeme L.
I attended an appointment today and saw a clinician who was genuinely lovely and demonstrated real professionalism. When you need support, the healthcare team are always there to help, and people..
Parkgate Surgery
Barbara G.
The clinician I saw was a pleasant individual and provided good medical care.
Parkgate Surgery
Rita Š.
It is difficult to obtain available appointment slots at this practice.
Parkgate Surgery
Antonios K.
I am very satisfied with the care I have received. Since becoming a patient at this practice several months ago, I have found the team to be consistently supportive and the clinical staff have..
Parkgate Surgery
dave m.
I found the appointment booking process to be quite frustrating. The requirement to phone in order to schedule a visit is impractical, as getting through by telephone proves extremely difficult...
Parkgate Surgery
NUTREL Y.
I was relieved to leave this practice. The management appeared ineffective, and the staff interactions were unpleasant. I felt the clinical team lacked competence and was unwilling to provide..
Parkgate Surgery
Mk3 M.
There is one clinician at this practice with whom I feel comfortable discussing my mental health concerns without feeling like a burden, however I am frustrated by repeated referrals to the local..
Parkgate Surgery
Greta S.
When I was searching for a medical practice in the area, the ratings initially gave me pause. However, a friend suggested I give them a go, and since they were conveniently located, I decided to try..
Parkgate Surgery
Christopher L.
The practice has misplaced important documentation on more than one occasion. I have experienced difficulties with a particular staff member whose manner made me feel uncomfortable during..
Parkgate Surgery
Natalia R.