Modality Partnership - West Hull Health Hub
Manda B. 7 months ago • From Google
Bad
Impossible to get through on the phone
I haven't noticed any improvement whatsoever; the situation remains as problematic as it has been for years. It's extremely difficult to get through to the practice, and when you do manage to make contact, obtaining an appointment is nearly impossible unless it's an emergency. The waiting times for appointments can stretch on for weeks. I find this absolutely unacceptable, and I'm concerned the practice is heading in a negative direction.
The medical staff proved to be quite supportive in assisting with paperwork completion, as online booking options were not readily available.
Modality Partnership - West Hull Health Hub
Bryan R.
My experience with this practice has been extremely positive. The clinical and support team members have been excellent. Appointments have been arranged promptly and effortlessly. I would rate this..
Modality Partnership - West Hull Health Hub
Stav S.
This practice provides a disappointing standard of care. The approach to patient treatment appears inadequate, and there are concerns about how resources are being utilised. The overall service..
Modality Partnership - West Hull Health Hub
Leslie B.
I've noticed that the waiting times have improved recently, making it easier to get through to someone. However, I'm experiencing difficulties when attempting to schedule my regular injection..
Modality Partnership - West Hull Health Hub
Helen M.
I have consistently had very positive experiences during my consultations at the practice. However, I find the appointment booking system to be somewhat confusing and frustrating to use.
Modality Partnership - West Hull Health Hub
mike f.
Visiting this practice for the first time was a positive experience. The team demonstrated courtesy and maintained a professional manner throughout.
Modality Partnership - West Hull Health Hub
Bev Z.
I am very pleased with the service and have found it much easier to obtain appointments when required. I would also like to praise the helpful reminders that are sent out and the convenient booking..
Modality Partnership - West Hull Health Hub
stephen b.
The service appears to be quicker than expected.
Modality Partnership - West Hull Health Hub
Laurena f.
Excellent experience, I'm very pleased with all aspects of my visit.
Modality Partnership - West Hull Health Hub
Sonya E.
The team members are consistently welcoming and courteous. The online appointment booking system is straightforward and efficient to use. I find the online booking process so convenient that I..
Modality Partnership - West Hull Health Hub
Sally W.
Excellent service from start to finish. I checked in upon arrival and was promptly seen by a healthcare professional. The staff member was genuinely kind and helpful. A blood test was carried out..
Modality Partnership - West Hull Health Hub
Manda B.
I haven't noticed any improvement whatsoever; the situation remains as problematic as it has been for years. It's extremely difficult to get through to the practice, and when you do manage to make..
Modality Partnership - West Hull Health Hub
Sarah S.
The healthcare professional was genuinely helpful and approachable, and the appointment didn't feel hurried in the way that visits often do.
Modality Partnership - West Hull Health Hub
peter m.
Excellent appointment with the healthcare professional
Modality Partnership - West Hull Health Hub
John j.
Simple and straightforward to arrange an appointment
Modality Partnership - West Hull Health Hub
Celine G.
The healthcare professionals I saw during my visit were really good.
Modality Partnership - West Hull Health Hub
Stefan T.
Outstanding practice with a warm and professional atmosphere. The reception team made me feel welcomed and valued, and all the staff I encountered were approachable and courteous. The facility also..
Modality Partnership - West Hull Health Hub
Alan J.
Appointments consistently run on schedule. The entire team demonstrates friendliness and a willingness to assist.
Modality Partnership - West Hull Health Hub
sharon w.
Highly organised and streamlined.
Modality Partnership - West Hull Health Hub
stephen l.
A blood test. Performed with considerable skill and minimal discomfort. A satisfactory experience.
Modality Partnership - West Hull Health Hub
Terence C.