BB

Bảo B. 4 years ago • From Google

Rating

Bad

Impossible to get through on the phone lines

I attempted to contact the practice this morning starting at 8AM, but encountered a continuously engaged telephone line. After approximately 20 minutes of attempting to reach someone, I was placed in a queue and waited until 9:14 before speaking with reception staff. I was calling to arrange an appointment regarding abdominal discomfort during my pregnancy. Unfortunately, I was informed that no appointments were available for that day and was advised to call back the following morning at 8AM. This mirrors an experience from the previous day when I called at 2PM and was similarly told that appointments could only be booked during the 8AM time slot. It appears that the practice only permits appointment bookings during this specific early morning window, making it extremely challenging to secure an appointment outside of this narrow timeframe.

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