RC

Rob C. 8 years ago • From Google

Rating

Bad

Impossible to reach a doctor by phone

I am quite dissatisfied with this practice overall. It has become increasingly difficult to secure an appointment with a clinician. I spent considerable time on hold only to be directed to book online, followed by a lengthy wait for a response that ultimately resulted in being unable to obtain an appointment. The service provided to patients feels inadequate. Additionally, I was uncomfortable having to discuss sensitive health matters with a receptionist rather than directly with a medical professional. This experience has been very frustrating.

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