CB

Chris B. 10 months ago • From Google

Rating

Poor

Impossible to reach a doctor by phone

The appointment booking experience has been quite frustrating. The process of trying to secure a consultation felt problematic, with significant queuing delays and a dropped call during the process. After reconnecting, the queue position had increased substantially. This situation felt unacceptable and concerning, particularly given my age and the fact that I ultimately had to see an alternative healthcare professional due to doctor availability constraints. Changes to the system would be beneficial.

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