Werneth Medical Practice

Is there medical staff available? No, obtaining an appointment is extremely difficult.

Absolutely appalling!!! It took a considerable wait to get through on the phone and then there were no appointments available, not even for an urgent situation involving my child. This is ridiculous!!

The service quality falls significantly short of expectations. The appointment system appears inefficient, with repeated unhelpful responses received over a week-long period. Attempting to contact..

I would rate this experience much lower if possible. The reception staff displayed unhelpful attitudes throughout my visit. I arrived for my appointment on time but spent twenty minutes waiting at..

Disappointing experience with the service received. The reception staff were unhelpful when I arrived slightly behind my scheduled time, and I was turned away without being seen. This contrasts with..

The staff members were unhelpful and displayed poor attitudes during my visit. Their manner of interaction felt unnecessarily stern and unwelcoming.

I wouldn't recommend using this GP practice if you have other options available. I needed a referral for testing and felt that my concerns were minimised, which prevented me from obtaining the..

Absolutely no good..I wouldn't join if I hadn't already...the reception team could be improved and obtaining an appointment is very difficult, as calls often go unanswered and when contact is made..

I have been unable to reach this practice despite attempting to contact them for an extended period, with the line consistently unavailable. This has been extremely frustrating.

I booked an appointment in the morning after a 20-minute wait. I was informed that the consultation would take place over the telephone, which was acceptable. The clinician called but the line..

If you are feeling unwell, you may want to consider visiting a walk-in centre instead. I found the reception experience to be unhelpful and felt it made my situation worse when calling ahead. I..

Excellent experience with a welcoming and approachable team 💯

It has been extremely difficult to obtain an appointment at this practice. I have been unable to access a consultation for an extended period.

I would rate this practice far below one star if possible. I have never felt compelled to leave a review before, but in my experience, I have not encountered a practice that falls short in the way..

The service has been consistently disappointing over an extended period. Obtaining an appointment requires waiting considerably longer than ideal, and there have been instances where appointments..

The visit went well, with everything conducted in a professional manner.

I have been registered with this practice since early 2021, and throughout my time as a patient, I have consistently struggled to obtain appointments regardless of the issue I need addressing. The..

Extremely frustrating experience! Called at 8 as instructed and got through at 8:20, only to have the call disconnected. Called back and didn't manage to connect until 9:45. Despite being fourth in..

I attended my appointment today and was seen by a member of the clinical team. They were a lovely person and I wish more healthcare professionals could be like them. I have autism and can find..

When I call to book an appointment at 8:00am, it feels like a frustrating exercise in self-punishment because I seem to enjoy putting myself through difficulty. I called at 8:00am and found myself..