Linthorpe Surgery

The practice itself functions very well once you are inside and there are no issues with how things operate. However, there is a male receptionist who speaks at a very fast pace and in an unclear..

Disappointing experience with the practice. I tried to establish an online account for accessing results, but found the reception staff unhelpful throughout the process. The account setup was not..

The telephone system is extremely frustrating and it is nearly impossible to reach anyone. The practice appears to have accepted far too many new patients, which has significantly affected those who..

I would recommend considering an alternative medical practice.

They often claim to have made contact attempts when they haven't actually done so. The reception team in particular seems unreliable in this regard. Communication could definitely be improved.

The telephone system continues to be problematic......... This really needs to be addressed as it's been an ongoing concern for quite some time. When holding in the queue, calls are disconnected..

I had a wonderful experience using the online consultation service this week. I submitted my request in the morning and received a call within an hour from a member of staff who explained that the..

The clinician at this practice was dismissive and appeared unconcerned about patient wellbeing. The service provided was disappointing.

The experience at this practice has been consistently poor due to frequent appointment cancellations that occur without advance notice.

I contacted the practice two weeks ago to arrange a blood test, as I am in the early stages of pregnancy and had not yet had the necessary blood and urine screening completed. I was informed that..

I would suggest reconsidering a visit, as the experience was quite frustrating. Upon arrival, I was given a number and asked to wait in a crowded reception area. The single staff member at reception..

This practice appears to be among the poorest in the area, with persistent difficulties experienced when attempting to book appointments via telephone.

The staff experience was deeply disappointing and unsatisfactory.

I experienced significant difficulty reaching the practice by phone. After waiting for an extended period with an automated system indicating I was next in the queue, the call disconnected..

I would rate this experience far lower if possible. I am the primary carer for my elderly relative who is registered at this practice, and my overall impression is that the level of care and..

It is difficult to arrange a consultation as telephone access is problematic. When you finally manage to get through, you are told that an appointment with a doctor is necessary, but booking one..

The telephone appointment booking system in the mornings is extremely frustrating. I have called on multiple separate occasions and experienced lengthy waiting times in the queue. On several..

I have concerns about the service at this practice. It appears difficult to reach them by telephone, and I question whether issues are being addressed appropriately. I'm also uncertain about how..

Getting through to the practice proved extremely difficult, as I spent a considerable amount of time waiting on hold before the call was disconnected just as I was about to speak to someone. This..

I have a very positive impression of this practice overall. The main challenge I encountered was accessing the surgery by telephone, which proved time-consuming and difficult to navigate, though..