Westbourne Medical Group

I couldn't find any fault with this practice as everyone has been absolutely brilliant with both me and my family member, and the care provided to us both has been excellent.

This has been by far the most excellent general practice I have attended, with particularly compassionate and empathetic team members.

This medical practice has been excellent. The clinical team and support staff are of a high standard. I have consistently found that everyone involved in my care has made a genuine effort to go..

Extremely helpful. I don't visit the doctor often, but the experience was excellent. The practice has shown great support towards my partner.

The entire team at the practice is wonderful. You feel immediately comfortable and welcomed as soon as you arrive.

I attempted to book an appointment in person after being unable to reach anyone by phone. I was informed that in-person bookings are not available. I brought identification documents to register for..

The clinical staff members have been excellent based on my interactions with them. However, getting an appointment scheduled is extremely challenging. I attempted to call multiple times during the..

I have to say in general I rate this practice as the best I've been to. The clinicians here are wonderful. Every time I've seen them, they have listened and resolved every issue I've had. They..

My mother has been receiving care at this practice for over three decades and has consistently experienced excellent service and support from the entire team. I would particularly like to express my..

Extremely disappointing and unhelpful, with an attitude that lacked compassion and genuine care. We subsequently transferred to another practice which proved to be the complete opposite: excellent..

This practice has declined significantly. The reception team's standard of service has deteriorated considerably. Professionalism appears to be lacking, and what was once a respected local surgery..

Excellent team members and fantastic clinical professionals.

Throughout my time attending appointments, I have consistently had a positive experience. The practice handled the recent pandemic exceptionally well, and it is clear that all members of the team,..

Excellent experience with the entire team, including both front desk and clinical staff. Would strongly recommend to others.

The team here are very welcoming and approachable. While booking face-to-face appointments can be challenging, requesting a telephone consultation tends to be more straightforward. The practice also..

It is extremely difficult to secure an appointment at this practice. The limited availability of appointment slots, particularly the restricted scheduling options, makes accessing care very..

The quality of care varies considerably depending on who you see. Some clinicians appear competent and make an effort, though I have concerns about the qualifications of others on the team...

My family has been attending this practice for many years. The service has consistently been excellent, with healthcare professionals demonstrating kindness and empathy. Additional time is always..

The clinician I saw was wonderful. I had been delaying a routine screening procedure following a previous negative experience. During my appointment, I felt reassured and the procedure itself was..

I have been very satisfied with the service provided at this practice. When I contacted the surgery early on a Monday morning, I was informed of my position in the queue and given the option of a..