Wibsey & Queensbury Medical Centre

I have been requesting refills for my ongoing prescriptions, but they consistently fail to be processed. Many of my medications are ones that I need to continue taking without interruption.

This practice appears to be struggling to meet its responsibilities. An elderly patient was discharged from hospital with instructions to contact the surgery immediately, as their medications had..

I waited on hold for an extended period despite appearing to be the only caller in the queue. The phone line did not seem to be adequately staffed. I was calling to inquire about a repeat medication..

It's wonderful when the practice remains accessible throughout the entire weekend period.

I registered with this practice twice, first time was approximately seven years ago and they provided excellent care... Since relocating back to the area and re-registering, I have found it quite..

I would not recommend this practice. The telephone lines are extremely difficult to reach, requiring numerous attempts to connect during morning appointment booking times. When contact is finally..

I recently became a patient at this practice and have encountered significant difficulties attempting to schedule an appointment. Over a four-day period, I have been unable to reach the reception..

I have been attempting to secure an appointment for several months without success. I have received a recent diagnosis and am seeking guidance on how to manage my condition going forward. The NHS..

It was frustrating to find that early morning appointments were not available, and when I called back later in the day to try to book, I was informed that appointments could not be made at that time..

I have been a patient at this practice for quite some time, but I have noticed a significant decline in the quality of care recently. The level of attention given to patients appears to have..

I have been a long-standing patient at this practice since childhood, but I have found the experience increasingly frustrating over the past several years. Obtaining an appointment with a clinician..

Overall good practice with some excellent clinicians who listen attentively and demonstrate genuine care for their patients. However, I had a concerning experience with another clinician regarding a..

The staff appeared to lack the necessary knowledge and professionalism. The service felt uncaring and dismissive. My husband has not previously had chickenpox, and our daughter currently has it. I..

I have been attempting to secure an appointment for the past three weeks by calling the surgery each morning starting at 8 am. On most occasions, I either receive a message indicating they cannot..

I recently tried to book an appointment with a doctor on behalf of my partner and was informed that this is no longer an option. I'm concerned about how patients can access medical care when they're..

Excellent medical professionals and I've always had positive interactions with the front desk staff. I've found that treating people with courtesy tends to result in courteous treatment in return.

It is challenging to secure an appointment at this practice. On the occasions when I have been able to book one, the surgery appears understaffed with limited availability, and the clinical..

The reception staff member has been unhelpful during my interactions with the surgery. When I've called, I've experienced what felt like an unwelcoming attitude. There was an occasion when..

I was considering registering with a practice in the local area, but after my interaction with the reception staff, I decided to look elsewhere. I was also surprised to learn that appointments are..

Excellent medical professionals and team members. My family and I have experienced significant health challenges over the past couple of years. Thanks to the care provided at this practice, we have..