DD

Dolly D. 6 years ago • From Google

Rating

Bad

Impossible to reach by phone this morning

Attempted to contact the surgery multiple times from early morning without success, encountering only an engaged tone. When calls do connect, all available appointments are already booked, and there is no option to secure a slot or be informed of any cancellations. Upon attending in person, consultations are very brief. Obtaining repeat medications requires a doctor's appointment, which feels unnecessary for minor ailments that could be managed with over-the-counter remedies. Was directed by reception staff to attend an alternative walk-in centre instead, though this suggestion does not account for the difficulty in accessing care when needed.

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