Cambridge Avenue Medical Centre

Got in touch with the practice through their online system and received a telephone call back the same day. The service was outstanding, remarkably quick to respond, and proved to be genuinely..

Unsatisfactory clinical standards and unwelcoming reception As a healthcare professional, I found the clinical performance of the practitioners at this practice to be below the standard I would..

During the pandemic, my care was excellent. I recognise that staffing challenges exist, but since restrictions ended and the practice expanded, the personal, caring approach has noticeably..

Couldn't recommend this doctor enough. Genuinely one of the nicest practitioners I've encountered. They actually listen to your concerns and what you have to say, taking the time to understand and..

This practice was previously excellent, but since the pandemic, there appears to have been a significant change. Obtaining face-to-face appointments has become increasingly difficult, and even..

I recently registered with this surgery after experiencing difficulties with my previous healthcare provider, and I cannot speak highly enough of this practice. The entire team is wonderful and..

This practice has been extremely frustrating to deal with. I attempted numerous times to reach someone by phone without success, so I eventually visited in person instead. I was then informed that I..

If you call and they don't answer, leave your phone ringing and go up in person - you'll see them. They're not overwhelmed when you arrive; they're just not picking up the phone. Some staff members..

I would have given zero stars if that were possible. It took me two weeks to reach someone by telephone, and when I finally did speak with someone, I was instructed to call back after another week...

The appointment itself was satisfactory, though I found the car parking situation to be quite problematic.

Recently joined this practice and have attended several appointments so far. The team have consistently demonstrated helpfulness and provided clear information throughout my visits. While the NHS..

The practice struggles with availability for routine GP appointments, which appears to be a widespread issue affecting general practices rather than being specific to this location. However, I..

The practice demonstrated exceptional care and support for my grandfather during a difficult period when he was experiencing health challenges following a significant personal loss.

A big thank you to the staff member at the medical centre for professionally addressing my welfare concerns regarding my elderly relatives today. They were very patient and attentive, and I promptly..

This review is regarding my father. He contacted the surgery today and was informed that there were no available appointments with medical staff. He was advised to attend the accident and emergency..

Over the past couple of weeks I attended the surgery for my routine health reviews and I must say I encountered two exceptionally polite and pleasant members of the nursing staff. The practice is..

I'm puzzled by the complaints I see about this practice. It's excellent. The online health questionnaire system typically receives quick responses and appointments are arranged promptly. The..

During a time when I required assistance, they provided the support I needed.

Things have gone well overall. The team members are genuinely supportive and knowledgeable, and having a pharmacy available at the practice is very convenient. There was a small hiccup during the..

I spoke with someone at the practice who I believed to be a medical professional, but it turned out they were a receptionist without medical training. I was disappointed to find myself discussing my..