Hill Brow Surgery Pms Practice

I recently relocated to the area and have been attempting to contact the practice for over a week. As I am in a later stage of pregnancy and require midwifery support, I found the difficulty in..

My GP is exceptional and among the finest healthcare professionals I've encountered. They demonstrate genuine competence, authenticity, and a caring approach that extends well beyond standard..

I was quite disappointed with my experience at this surgery. I submitted a request for a repeat prescription four days in advance of when I needed it, as I was about to go away. However, I was..

I relocated to the area at the start of the year and joined the practice immediately. I have found the surgery to be excellent in every way. Whenever I have required an appointment, whether with..

The reception team came across as unhelpful and dismissive. They appeared unconcerned with patient needs and cited being busy as a reason, though the waiting area often seemed quiet. Difficulty..

Completely unhelpful service. May as well contact alternative healthcare services instead. The front desk team appeared robotic and inflexible, simply adhering to procedures without demonstrating..

Excellent healthcare professional who demonstrated attentiveness and gave adequate time to my concerns.

Extremely disappointing experience. Despite having a substantial clinical team, I was unable to secure an appointment at the stated opening time, even though the practice website indicated normal..

I understand there may be challenging circumstances currently, but I'm frustrated after spending over half an hour attempting to reach the practice only to encounter a continuously engaged line...

I found the experience at this practice to be extremely frustrating. I was on hold for three hours despite being second in the queue, which would not have been necessary if the staff were more..

No longer serving its intended purpose. It would be simpler to arrange veterinary care for a pet.

I have difficulty reaching the practice by phone. Despite numerous attempts to contact them, including calling at early hours as suggested, I am rarely able to get through. While the clinical staff..

I have been experiencing significant difficulty reaching the practice by telephone, with the line remaining engaged for extended periods. After numerous attempts to get through, I was eventually..

I had a very negative experience at this practice. Both the staff at the surgery and those at the associated pharmacy were unhelpful and discourteous during my visits.

Attempting to reach this practice proves frustrating. They encourage online booking, but the system appears unavailable consistently. Telephone contact is equally problematic—calls enter a queue..

The clinical staff are excellent when you manage to access them. However, after spending 2 hours today making numerous attempts to get through by phone, I was informed that all appointments were..

The clinical staff are adequate, but the real issue is making contact with them. The reception team presents a significant challenge. My partner received a message on a weekday to call back, but..

Excellent service with high-quality care provided.

Excellent care provided to vulnerable older patients. We were consistently updated throughout and had the chance to raise any concerns or queries. The approach was consistently considerate and..

*Update at bottom for 2023*. This has been the most disappointing medical practice I have attended. I cannot fault the clinical staff when I have managed to see them, as they have consistently..