Penn Hill Surgery

A severely disabled patient experiencing intense dizziness and muscle cramps (partially resulting from medication changes they coerced her into) was "examined" by a nurse who literally resorted to..

I recently visited Dr. Talbot for my mother's medical consultation and was thoroughly impressed by her compassionate, tactful, and highly professional approach to patient care. My sincere..

The reception team's conduct fell short of professional standards. This practice would not be my recommendation for those seeking care for the first time.

I was able to secure a prompt appointment for my child, but the clinic's environment is truly disappointing. The space appears run-down and neglected, with merely 13 uncomfortable chairs available...

Utterly shameful - repeatedly failing to secure a doctor's appointment despite numerous attempts - they don't even bother to record your name, so there's no trace of how many times you've tried to..

Generally, my experience with the service has been quite good, with most receptionists being pleasant, courteous, and supportive. However, I've recently encountered Angela on two occasions, and her..

The challenges associated with this medical procedure are fairly common in current healthcare settings, and I believe the front desk staff here make a commendable effort despite challenging..

Recently, I've been struggling with a severe illness, battling a high fever and a persistent, deep chest cough. Throughout the past fortnight, the medical practice has been incredibly supportive,..

The reception staff are incredibly unaccommodating, constantly directing patients to Askmygp for booking appointments, which is completely ineffective due to its extremely limited availability. My..

What an exceptional medical procedure! The entire team radiates warmth and positivity. Having been a long-time patient, I would enthusiastically endorse this practice to anyone seeking..

Impossible to schedule a visit. Every time I try to book, there's some issue or unavailability. Completely frustrated with their booking system and lack of accessibility. Waste of time attempting to..

This medical facility is an utter disaster. The front desk staff are without doubt the most obstructive individuals I've ever encountered. Whenever you try to convey the urgency of your medical..

I regularly attend appointments with my elderly mother. The reception team consistently demonstrates helpfulness and thoughtfulness in their interactions. The nursing staff member we see is..

After my initial difficulty reaching my general practitioner's office, I successfully connected with the surgery, and Melanie Yeo was incredibly prompt and effective in resolving my issue without..

I reached out to my general practitioner after consulting 111 over the weekend due to my deteriorating condition. I urgently requested a doctor's consultation, and the receptionist submitted a..

This medical practice has been an absolute ordeal to interact with throughout the years. The front desk personnel I consistently encounter are incredibly discourteous and supremely unaccommodating...

Absolutely dreadful medical practice! The front desk personnel are discourteous and dismissive. Scheduling an appointment is virtually impossible unless you contact your GP precisely at 8am sharp. I..

I'm seeking a medical certificate due to my back pain, which prevents me from working until December 21st. I've been waiting two weeks for a call from the doctor, but only received a message..

Outdated medication fulfillment system that unnecessarily complicates patient healthcare experiences.

I hold immense appreciation and regard for each staff member at this medical practice. Having relocated from London 12 years ago, my health has deteriorated, yet I'm profoundly grateful to be here...