SB

Suzanne B. 5 years ago • From Google

Rating

Bad

Impossible to reach doctors surgery by phone

I spent more than an hour attempting to reach the medical practice by phone, constantly encountering a busy signal. When I finally got through and heard the recorded message, I was informed I was in a queue. After waiting extensively, I was once again met with the engaged tone! Switching to my mobile phone yielded the same result. I squandered significant phone credit and am thoroughly irritated and exasperated! Being housebound means I cannot physically visit the Surgery myself! As a Diabetic urgently requiring more Insulin, this phone call was critically important to me!

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