Lister House Surgery

Getting an appointment with my GP is becoming increasingly challenging. While I'm typically flexible and don't always demand same-day slots, securing a consultation has turned into a frustrating..

The front desk employees display an appalling lack of professionalism and courtesy.

What's the purpose of navigating through an automated system, patiently waiting for the recorded message to conclude, only to be informed that they're currently handling a high call volume? I..

"I noticed an error on my FitNote!" It appeared someone had mixed up the dates. The Receptionist was incredibly courteous, articulate, and efficient, resolving the issue swiftly and smoothly. This..

Absolutely terrible communication service with incredibly rude and unprofessional employees

Dr. Patel stands out as an exceptional physician in my experience. She guided me through a challenging period with consistent communication and attentiveness. Her ability to listen carefully and..

Terrible healthcare facility in Derby with subpar medical services and poor patient care.

Most of the worst gear possible.

I am utterly shocked and distressed by the treatment my husband received from Dr Das during our recent consultation. My husband is struggling with significant memory loss, confusion, and difficulty..

Dr. Zarif was incredibly responsive when I needed medical attention, promptly scheduling an appointment to address my health concerns. I truly appreciate the doctor's commitment to ensuring I..

Absolute worst surgical practice imaginable - steer clear! I haven't been able to see a physician or schedule an appointment in half a decade. I've been attempting to contact them since early..

For the third consecutive morning, I've called at 8:00 AM only to be informed that no appointments are accessible. Following the receptionist's guidance, I reached out to 111 since I urgently..

If I could give zero stars, I absolutely would. This is hands down the most terrible general practice ever. I'm utterly shocked by how awful they are - not only am I struggling to get an appointment..

Absolutely terrible phone service that never picks up. Every time I try to call, the line is constantly busy. They claim to be available at 8am, but only answer when there are no appointments left...

Just underwent my annual health checkup over a fortnight ago and now I'm struggling to reorder my prescription. Called this morning as I was nearly out of medication, which triggered a red flag...

I'm awarding a single star because of the utterly frustrating phone system that seems intentionally constructed to prevent patient communication. Callers are placed on hold and then abruptly cut..

Attempting to schedule an appointment by phone proves futile. The e-consult system, supposedly intended to alleviate booking difficulties, is now equally inaccessible (unavailable at 8:03 PM?). It..

The phone lines are perpetually jammed. Every single appointment slot vanishes by 8:00:30, and for the remainder of the day, the reception staff essentially tells you to go away and dial 111 if you..

Professional medical office with courteous and supportive front desk personnel.

I've been attempting to schedule a consultation for weeks, and it's nearly impossible to connect via telephone. Even when calling precisely at 8:00am, the line indicates high call volume, leaving..