Walnut Tree Health Centre

Had to wait quite a while, but the care I received was excellent. I hope this indicates that things are improving at the health centre. I'm aware from community discussions that the practice faces..

Waiting times to reach someone by telephone are lengthy, typically between 40 and 60 minutes. Rather than having blood pressure checked at the practice, I was advised to purchase my own monitor and..

My mother is registered at the practice and the team there have consistently demonstrated efficiency, support, helpfulness, kindness and sensitivity in their approach.

It is difficult to secure an appointment at this practice. Other clinics do not appear to have the same level of difficulty, or at least not to this extent. The booking system requires calling early..

Registered with the practice a couple of years ago following a local relocation, and have had a positive experience overall. The team has consistently demonstrated courtesy and support during..

Once an appointment has been secured, the staff are very friendly and welcoming. However, there are significant difficulties in reaching the practice by telephone. After navigating the automated..

My child had a health concern requiring urgent attention, but was unable to obtain a timely appointment through the usual channels. When directed to contact the out-of-hours service, the surgery..

If you have the option to register elsewhere, I would recommend considering that alternative. You may find it worthwhile.

I would rate this surgery very poorly. During my visit, I felt the clinician was dismissive and did not adequately explain their clinical reasoning, which differed from what the hospital had..

The reception team members are consistently courteous and the clinical staff have been excellent from the start - always responding quickly to any health issues and concerns I've raised. Thank you 🙏

The experience was disappointing overall. Securing an appointment with a general practitioner proved challenging, and there were extended delays for test results. The phone lines appeared to close..

The clinical staff are excellent when you manage to reach them. I have been attempting to arrange a follow-up appointment since April without success. On each occasion I call, I am told that no..

I cannot speak highly enough of this GP practice. The team are efficient, friendly and welcoming. I have been a patient here for nearly three decades and have never had reason to complain. They have..

It is straightforward to obtain an appointment provided you engage with the booking system appropriately. I was recently able to secure an appointment with a healthcare professional on the same day..

An appointment was offered three weeks in the future. This timeframe felt inappropriate given the new health concern that was causing worry and impacting my work capacity. I was informed that no..

This practice has been very difficult to access for appointments. I have experienced significant challenges when trying to book consultations and am considering making a formal complaint to the..

Disappointing experience. The concerns raised in other reviews are valid. Extended waiting periods, inattentive service, significant staffing constraints and prolonged resolution times make it..

I wanted to share my experience after switching from my previous practice. Having been registered with this surgery for a few months now, I can say that the staff consistently go the extra mile to..

I've had mixed experiences with the practice overall. However, I would like to particularly highlight one clinician for being exceptionally kind, thorough and attentive to my concerns. They were..

The healthcare professional I saw provided excellent care and made a significant positive difference to my experience.