Longrigg Medical Centre

This practice has deteriorated significantly over time. The team members come across as dismissive and unhelpful. There are frequent issues with medication availability on prescriptions, which is..

It is extremely difficult to reach the reception team. There is a recorded message indicating the surgery has restricted hours during midday. Attempting to make contact consistently results in..

I contacted the crisis team and they advised me to discuss medication options with my doctor. I mentioned that I had an online appointment available, and they suggested I call to arrange this. When..

I had a very disappointing experience with the reception team during a recent phone call. They were unhelpful and displayed a dismissive attitude when I was seeking support for health concerns. This..

I have experienced difficulty obtaining an appointment at this practice.

I have been unable to secure an appointment through multiple attempts, both by visiting the surgery in person and calling ahead. On three separate occasions, I was informed that no appointments were..

I have been attending this surgery for many years and, like others I know, have found the changes since the pandemic difficult to adjust to. The shift towards telephone consultations has continued,..

I struggled to secure a same-day appointment after several attempts, and when I finally managed to book one, I mentioned to the receptionist that I had multiple matters to discuss. During the..

This practice does not meet expectations. Accessing appointments is difficult, as telephone booking is not available and online forms require waiting for a callback the following day, which may not..

The experience deteriorated significantly throughout my visit.

I have been with this medical practice throughout my life and have never experienced any issues. There was a previous clinician who I found particularly helpful; although some perceived them as..

I felt compelled to give the lowest rating to express my feedback regarding the service quality. The practice consistently appears overwhelmed, with limited availability for appointments. Attempting..

The team members are consistently available to provide assistance.

The receptionist displayed an unhelpful demeanor. The service provided in response to patient inquiries fell short of professional standards.

I am finding it increasingly difficult to access appointments at my GP practice these days, as the service used to be much better.

There is only one clinician here that I have found to be helpful, while I have had disappointing experiences with others. Additionally, I encountered a receptionist whose manner I found quite..

The reception staff were unhelpful and difficult when speaking on the phone. The clinical staff, however, were excellent. The system for obtaining a callback appointment is frustrating, as it..

A disappointing experience at this general practice. Booking an appointment proved very difficult due to unhelpful and discourteous staff at reception. The planned transition to an app-based system..

The reception team, medical practitioners, and nursing staff consistently demonstrate helpfulness, compassion, and approachability in their interactions.

The team here are exceptionally pleasant and welcoming. The waiting area is clean and well-maintained. The clinicians are courteous, approachable and friendly. Overall, a thoroughly positive..