Werneth Medical Practice

Absolutely appalling!!! It took a considerable wait to get through on the phone and then there were no appointments available, not even for an urgent situation involving my child. This is ridiculous!!

This practice requires significant improvement. I have been attempting to secure an appointment for an extended period, following the suggested approach of calling at the recommended time. However,..

I found the practice to be quite disorganised. After spending considerable time waiting on hold to arrange an emergency appointment, I was told one had been made, but the clinician never called me..

I called requesting an urgent appointment but was told there were no slots available. When I asked about booking in for another day, I was again informed that nothing could be arranged. I then..

I wouldn't recommend using this GP practice if you have other options available. I needed a referral for testing and felt that my concerns were minimised, which prevented me from obtaining the..

The service at this practice was extremely disappointing. The reception staff displayed poor attitudes and a lack of courtesy throughout my interactions. I would have preferred if the previous..

The staff members were impolite and unhelpful, and I felt the customer service was poor. I was dissatisfied with my experience at this medical centre and decided to lodge a formal complaint with the..

The service has been disappointing. I'm uncertain how this practice continues to operate. They've introduced a phone queuing system, and I waited in the queue for an extended period without reaching..

The staff members were unhelpful and displayed poor attitudes during my visit. Their manner of interaction felt unnecessarily stern and unwelcoming.

Over the past few weeks I've received several vaccinations, so I'm hopeful I have good protection now. I visited today to arrange prescriptions for myself, my spouse, and my child, and the..

I would rate this experience much lower if possible. The reception staff displayed unhelpful attitudes throughout my visit. I arrived for my appointment on time but spent twenty minutes waiting at..

Absolutely no good..I wouldn't join if I hadn't already...the reception team could be improved and obtaining an appointment is very difficult, as calls often go unanswered and when contact is made..

Such a poor experience at this practice that I would not recommend it.

I attempted to respond to a message from the practice requesting contact, but found it extremely difficult to reach them. I made multiple calls at various times during the day, yet the line either..

I'm quite frustrated with my recent visits to this practice. Every time I attend an appointment, I'm told that the clinicians are fully booked for the remainder of the day. On one occasion, my..

I'm disappointed with this experience.

Disappointing experience with the service received. The reception staff were unhelpful when I arrived slightly behind my scheduled time, and I was turned away without being seen. This contrasts with..

I have serious concerns about the standard of care being provided at this practice. My mother has experienced ongoing health issues over an extended period, and I feel these concerns have not been..

I consistently experience significant obstacles to receiving care at this practice, which functions as the primary barrier to healthcare access. Even when navigating these hurdles, the experience..

It has been extremely difficult to obtain an appointment at this practice. I have been unable to access a consultation for an extended period.