CL

Claire L. 2 years ago • From Google

Rating

Bad

Impossible to schedule a simple checkup

The medical staff here are excellent, but securing an appointment is incredibly challenging. I just tried scheduling and found it impossible to get a non-emergency slot outside school hours for my child within a reasonable timeframe. Today's standard appointment slots for the week of 27 May were released at 2 pm and completely booked by 4 pm - which coincidentally was the earliest time I could call. Even more frustrating, I can't book the next available appointment for the week of 3rd July (and we're currently only in April) until they release slots next Tuesday at 2 pm - again, during a time when I'll be in class. I'll then have to cross my fingers that any appointments remain when I'm finally able to call. The system is nonsensical - why can't patients simply book the next available appointment, even if it's two months in advance?

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