Sandy Lane Surgery

Getting a prescription is an absolute nightmare! Save yourself the trouble and steer clear.

The service was absolutely appalling. I attempted to book an appointment since early morning, finally getting through at 8:50am, only to be told they weren't busy but had no available slots. They..

Utterly lacking in professionalism, to an extent that defies comprehension

Utterly disgraceful treatment. Scheduling an appointment is impossible. Despite being a long-time patient for over a decade, I'm completely fed up. Moving my healthcare elsewhere. The single star..

After switching to Brereton surgery, I'm truly grateful. The staff demonstrate compassion and understanding towards your medical concerns, actively working to address them promptly. Unlike Sandy..

I'm frustrated that they call at 8am when they're clearly swamped - isn't the whole point to provide more efficient service? Aside from this issue, the general practitioners themselves are actually..

I'm utterly disgusted by the abysmal treatment I've received from the current medical staff over the past half-year. Not a single one of them exhibits genuine concern or maintains even a basic..

I'm truly relieved to have found a medical practice with compassionate, top-notch physicians and welcoming front desk personnel. Their appointment scheduling is exceptional, allowing me to secure a..

Currently feeling deserted, almost like an abandoned place, but the staff remains warm and supportive

Extremely Disappointing. Booking an appointment is nearly impossible without repeatedly dialing and enduring lengthy hold times. Their customer service is subpar. They seem to have forgotten the..

As a former service member battling Complex PTSD, I contacted the pharmacy to request my prescription, but they refuse to process the order without an in-person visit. This is a new and frustrating..

Impossible to reach anyone by phone, and scheduling an appointment seems like a futile effort.

Seems like they can't even be bothered to put you on hold when you call nowadays. Save the NHS? More like the NHS needs saving from itself.

My surgical practice experience has been far from satisfactory. They consistently make errors with my prescription, including missing items, misplacing documents, and providing incorrect medication..

After relocating to the area, it took an exasperating 4 months and multiple complaints before they finally processed my family's registration forms. The phone service is equally frustrating, with..

Parking was hassle-free with plenty of available spaces, and I was promptly seen for my appointment. Chelsea attended to me professionally and courteously, demonstrating exceptional care. She..

Endured an excruciatingly long wait just to receive a single phone call Completely botched my medication orders

Absurd This has to be the most terrible medical procedure imaginable. Certainly not typically this disastrous. I deeply appreciate our national health service Sandy Lane clinic is absolutely..

The booking process with reception was exceptional and personalized. Dr. Kevin Uzoma stepped in to see me when another doctor was occupied, which minimized my waiting time. He demonstrated..

Spent over 60 minutes on hold just to schedule an appointment. The staff displayed terrible attitude and customer service. This facility seems completely disorganized and inefficient.