Mount Pleasant Medical Centre

Dr. Ismail is an exceptional healthcare professional who has consistently provided outstanding care and support. His expertise, compassion, and dedication have made a significant positive impact on..

Stuck on hold for a staggering five hours, and no representative has picked up my call yet. Absolutely frustrating customer service experience.

A heartfelt appreciation goes out to Asiya for her assistance in resolving my appointment issue today. Moreover, I extend my sincere gratitude to the entire medical staff for their compassionate..

This medical practice urgently requires a comprehensive makeover. Nurse Liz Parker was exceptionally warm and demonstrates genuine compassion towards my son, as does Dr. Dalal. However, the..

The telephone support team lacks professionalism, and the medical professionals display minimal compassion or understanding. Patients are frequently dismissed with a casual "just take paracetamol"..

The care provided here is shockingly poor, with medical staff seeming more concerned about patient throughput than actual patient welfare. Their communication infrastructure is completely..

Mount Pleasant Medical Centre has been my family's GP surgery for numerous years. While we've encountered challenges in the past, I must acknowledge significant improvements since Katie White became..

I attempted to sign up at this medical practice, but after a fortnight of waiting, my entire application mysteriously vanished. As someone recovering from a vehicular collision, I'm dealing with a..

Disrespectful, unprofessional, completely deaf to patient concerns... they've nailed every single red flag you'd hope to never encounter in a medical clinic. Steer clear of this place without..

I am writing to express my profound dissatisfaction and concern about two recent troubling experiences at the Mount Pleasant Medical Centre. Primarily, I want to highlight the persistent problem of..

Every time I contact this surgery, the receptionists become increasingly discourteous. I'm certainly not alone in this observation, and I doubt I'll be the final person to complain. They are..

Absolute worst medical practice when it comes to communication. The moment they open, you're already 15th in line after dialing just a minute prior! It's painfully obvious from the reception area..

The reception team demonstrates a complete disregard for patient care, displaying an utterly disrespectful attitude! Anyone rating this place five stars must surely be connected to the staff, as..

I genuinely feel cared for, and this practice is absolutely perfect for my needs. My previous experience at Healds Road made me realize they were indifferent. The team at Mount Pleasant surgery..

I've been a loyal patient at this clinic for a long time. They consistently provide swift and efficient care for all of my mother's medical needs. The staff is incredibly compassionate and..

Incredibly discourteous employees

I rarely take the time to write reviews, but today's interaction compelled me to do so. The representative I spoke with on 30.9.20 was exceptionally warm, considerate, respectful, and competent..

The front desk staff displays a shocking lack of competence. She redirected me to a pharmacy rather than allowing me to consult with medical professionals. Despite my detailed explanation that only..

Unable to reach anyone via phone or online support Constantly overbooked with discourteous front desk staff Demonstrating a complete lack of concern for patient welfare, even in serious medical..

Scheduling a consultation here is impossible, and they seem to ignore even urgent medical needs 😡