Cofton Medical Centre
Miss B. one year ago
Excellent
Appointment
AverageReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
AverageInclusive, respectful and caring
I have been using this surgery for the past 7 years. Due to family circumstances and poor mental health I had been left to slip through the cracks. However the care of staff here has helped me to work hard at recovery and not end up back in hospital again despite there being a recent death in the family. I have never felt judged or discriminated against here. I love that they do alot for ex-forces members like my grandad was. This is a good surgery and one the NHS, Birmingham and the country should be proud of. Thank you to all at Cofton. I am truly only alive because of your support.
The staff here are top-notch, and scheduling an appointment is a breeze. The doctors are exceptional - truly compassionate and supportive. I'm completely satisfied and have zero desire to seek..
Cofton Medical Centre
Jason D.
Visited Cofton Medical Centre and had an appointment with nurse Trish, who was incredibly compassionate, caring, and understanding. I cannot praise her enough and would absolutely suggest her to..
Cofton Medical Centre
Carol E.
I am completely satisfied with this surgical procedure. Throughout my experience, I encountered no problems and found the entire medical team to be exceptionally supportive, with Dr Blackford..
Cofton Medical Centre
Andrew Q.
I can only offer praise for this medical practice. Whenever I call early in the morning, they consistently manage to schedule me an appointment that very day, and I've never experienced a waiting..
Cofton Medical Centre
M A.
To all readers, I implore you to understand the discriminatory treatment my family experienced at the GP today. The appointment was scheduled for my wife and 2-month-old son. We received a text..
Cofton Medical Centre
Alizahid R.
Every staff member involved in scheduling and customer service is completely unhelpful, merely reciting scripted responses without offering any meaningful assistance. In fact, their approach seems..
Cofton Medical Centre
Dan R.
Once a top-notch medical practice, the recent staff changes have completely transformed the patient experience—and not for the better. The new front desk personnel are incredibly difficult during..
Cofton Medical Centre
nicole n.
I find it absolutely unacceptable that your phone support shuts down during critical hours! I've been grappling with an unresolved medical condition for an extended period, and I'm constantly forced..
Cofton Medical Centre
June W.
I couldn't ask for better healthcare professionals. The medical staff here are incredibly personable and readily accessible. They're proactive about my well-being and don't hesitate to reach out if..
Cofton Medical Centre
Michelle S.
I've been a patient here for quite a while, and previously, their service was top-notch with easy scheduling. Recently, however, some receptionists have developed an attitude problem, acting overly..
Cofton Medical Centre
Max L.
A medical office that consistently fails to pick up their phone for extended periods???
Cofton Medical Centre
Joshua F.
I've been attempting to schedule an appointment for two weeks, yet my phone calls have consistently gone unanswered. It's incredibly frustrating, especially considering my long-standing relationship..
Cofton Medical Centre
Kim D.
I've been a patient at this practice my entire life. The medical staff have consistently been exceptional, which makes it heartbreaking to report recent issues. While I initially appreciated the new..
Cofton Medical Centre
kerri w.
Utterly appalling service. Even prior to COVID-19, every attempt to request prescriptions results in major complications, and I'm consistently denied the medication essential for my chronic..
Cofton Medical Centre
Pearce C.
The medical staff genuinely attempt to help, but scheduling is a nightmare with perpetually unavailable appointments. Getting through on the phone is nearly impossible as they're constantly..
Cofton Medical Centre
Michael R.
I've been a patient at this medical center for years, and I can confidently say they're exceptional. The entire team - from doctors and nurses to office staff - consistently demonstrate remarkable..
Cofton Medical Centre
Urban W.
The surgical procedure itself is satisfactory. The doctors are competent and display genuine compassion, being friendly and showing empathy while demonstrating solid medical knowledge...
Cofton Medical Centre
Alex B.
I've exclusively encountered favorable interactions with Cofton Medical Centre. Their personnel consistently demonstrate politeness, professionalism, and timeliness. As of October 2022, over the..
Cofton Medical Centre
kristel r.
I've been a patient at this medical facility for an extended period, but recently, I've encountered significant communication challenges. The phone lines have been perpetually congested, and I've..
Cofton Medical Centre
Mitchell R.
During my consultation with Kirstie D, she provided exceptional guidance in clarifying my health concerns. Her approach was compassionate and supportive, helping me gain valuable insights. I truly..
Cofton Medical Centre
Julie A.