Shakespeare Road Medical Practice

Dr. Atalla is an incredible healthcare professional who truly listens and provides exceptional support. He's been incredibly helpful and attentive to my needs, and I'm deeply grateful for his..

Utterly appalling behavior - we're not responsible for the receptionists' miserable job satisfaction! If they're going to be so unpleasant and rude during phone interactions, they should seriously..

Incredible assistance from Val, a tired mother with two young children under two years old. I had registered my daughter two weeks prior, but her vaccinations hadn't been scheduled in time...

Absolutely disgusting practice, can't get hold of reception, tried making appointments numerous times and even the asphma nurse has tried and still no reply after urgent from her to gp, I've had to..

I am utterly frustrated with the substandard care provided by Shakespeare Road GP. My elderly father, who relies on insulin and is a UK citizen, was abruptly and inexplicably removed from their..

These items meet expectations and perform satisfactorily. They do the job without any significant issues or complaints.

started phoning at 10 reached them by 1115 then informed would return call calls again at 245 again told they'd call back nothing now too late as office shut for 3 days what a complete disaster..

I am deeply distressed by the treatment I've received from this medical practice, and I now regret leaving my previous Guildowns clinic. Despite feeling unwell, I have not been able to consult with..

Mrs. Talman, the nurse I encountered during my visit, was absolutely exceptional and incredibly supportive. I'm truly grateful for her assistance.

Completely disorganized and utterly useless, They boast about welcoming new patients, yet they can't even provide adequate support for those already enrolled! Their service is a complete..

I'm utterly frustrated by the complete lack of patient care at this medical practice. I urgently required this appointment, and they've already rescheduled twice without offering any earlier booking..

Abysmal customer service, depressing personnel, terrible demeanor, and appalling treatment both face-to-face and via telephone. Undoubtedly the most subpar medical practice in the entire Basingstoke..

Since leaving this review I've met with the manager twice. I believe there are clear communication gaps within the surgery, with locum doctors frequently changing. I hope improvements will come..

At this GP practice, they seem to rely on mystical practitioners rather than medical expertise. The physician diagnoses conditions through a mere phone call, without physically seeing the patient...

I contacted the medical helpline on Tuesday, and they submitted a referral to the surgical department. They were supposed to reach out to me within six hours. However, no one made an effort to call,..

Can't even schedule a basic appointment... I'm returning to my previous doctor, who actually shows genuine concern for their patients.

Absolutely dreadful medical clinic in the Basingstoke area. I strongly advise everyone to steer clear of this healthcare provider 🙏

Completely worthless - month after month I'm battling with the medical practice regarding my autistic daughter's prescription, which they consistently mess up, and they perpetually shift blame onto..

Dr. Atalla provided me with excellent guidance that I truly valued. His communication was clear and professional, and he even added a touch of humor that brightened my mood. I am genuinely grateful..

Appalling service! Utterly repulsed by the treatment I've received. I sought a consultation via phone or email, even sent visual evidence of my eye-related issue, only to be offered a phone..