The Cedars Surgery
Chris K. 3 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadIncompetent appts process and reception
My partner was given a blood test appt by the receptionist. When she was seen, 20 min late, the nurse said there was an appt but no request from doctors for bloods . She wasn’t able to work out what had happened annd get authority for tests and my partner had to leave with nothing being done. Complete waste of everyone’s time. She now has 3 week wait to see a doctor, and she is ill in urgent need of treatment and care!! Why did nurse not check earlier. Why did receptionist make this appt. Why is there no text service at this surgery so everyone knows what’s going on! Appalling treatment.
Secured a last-minute booking when I was in urgent need. The team was incredibly welcoming and competent. They were exceptional at helping my young child feel comfortable and relaxed during the..
The Cedars Surgery
Denita D.
The front desk staff consistently demonstrate exceptional courtesy and helpfulness. Moreover, I successfully overcame a medical issue that had previously eluded diagnosis by other professionals.
The Cedars Surgery
Ana M.
I appreciate the incredible dedication and compassion shown by both the medical staff and administrative personnel. Your kindness and professionalism have not gone unnoticed. Muchas gracias!
The Cedars Surgery
Tina W.
I've been associated with this medical practice for approximately two decades. I am deeply appreciative of EVERY staff member for their incredible support and assistance. I am truly thankful to..
The Cedars Surgery
Fiona J.
I've attempted to schedule a standard medical consultation through their online booking platform, but the system consistently reports zero available time slots. My only recourse seems to be booking..
The Cedars Surgery
bhupinder s.
Absolutely the worst medical practice to deal with. The receptionist handling patient registration is incredibly discourteous and lacks basic professionalism. I've been registered with this surgery..
The Cedars Surgery
Danna F.
Medical professional is competent, but the support personnel leave much to be desired
The Cedars Surgery
N M.
The staff here are incredibly attentive and welcoming, from the reception to the medical professionals. The doctors go above and beyond, patiently hearing out your concerns and taking care to..
The Cedars Surgery
Angelika S.
This surgical practice is an absolute disaster from start to finish. I cannot find a single redeeming quality about their service. The front desk staff are incredibly discourteous and provide zero..
The Cedars Surgery
Joanna C.
Desk staff responded promptly, which earns them two stars, but their actual assistance left much to be desired
The Cedars Surgery
Mohak M.
Absolutely terrible medical facility. It's impossible to secure a timely slot, even when facing urgent health concerns! I'm definitely seeking out alternative healthcare providers.
The Cedars Surgery
Claudio T.
The nursing staff provides consistent and helpful support without any issues. While the online scheduling platform is efficient for standard consultations, it falls short when patients require..
The Cedars Surgery
Dave W.
Incredibly unprofessional, they pledged to return my call before midday, but didn't contact me until 2pm, and then the office was closed for staff training. Such a simple courtesy of a quick call..
The Cedars Surgery
wicky w.
The front desk personnel displayed an extremely discourteous attitude, and the entire staff demonstrated a complete lack of assistance. Even during urgent situations, they failed to show any genuine..
The Cedars Surgery
Manjitsingh D.
Nurse Jayne James is truly exceptional - her professionalism, compassion, and expertise are outstanding. She approaches her responsibilities with remarkable skill and dedication, delivering care of..
The Cedars Surgery
Rob O.
After relocating to the neighborhood, my spouse and I enrolled with this medical practice. Initially skeptical due to past disappointing primary care experiences, we were surprised by the glowing..
The Cedars Surgery
Chris kempton
My partner was given a blood test appt by the receptionist. When she was seen, 20 min late, the nurse said there was an appt but no request from doctors for bloods . She wasn’t able to work out what..
The Cedars Surgery
Jeremy K.
This practice used to be exceptional. I genuinely believed they had ceased operations. Patients experience issues with them beyond just the pandemic. Their website is abysmal and the details appear..
The Cedars Surgery
Injazat s.
I reached out to register as a temporary patient, and the receptionist immediately challenged my choice of clinic, stating they couldn't see me today. When I clarified that I didn't require an..
The Cedars Surgery
Sam M.
Despite the frequent criticism directed at the NHS, my personal experiences with Cedars have consistently been outstanding, with each interaction demonstrating exceptional care and professionalism.
The Cedars Surgery
Michael A.