CK

Chris K. yesterday

Rating

Bad

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Average
  • Care

    Bad
  • Respect

    Bad
  • Seen On Time

    Bad

Incompetent appts process and reception

My partner was given a blood test appt by the receptionist. When she was seen, 20 min late, the nurse said there was an appt but no request from doctors for bloods . She wasn’t able to work out what had happened annd get authority for tests and my partner had to leave with nothing being done. Complete waste of everyone’s time. She now has 3 week wait to see a doctor, and she is ill in urgent need of treatment and care!! Why did nurse not check earlier. Why did receptionist make this appt. Why is there no text service at this surgery so everyone knows what’s going on! Appalling treatment.

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