DG

Dan G. 5 years ago • From Google

Rating

Bad

Incompetent care and dismissive staff at local practice

I abandoned this medical practice long ago after the doctor incorrectly diagnosed a fractured ankle as "developmental discomfort" and subsequently failed to recognize my father's heart attack, mistaking it for simple indigestion. Inexplicably, my dad continued to receive care from this practice. When I consulted the practice nurse regarding a matter concerning my father, she instructed me to visit the surgery and speak with reception. Upon doing so, the receptionist completely disregarded my concerns and made me feel as though she was performing an extraordinary act of generosity merely by acknowledging my presence. The reception staff used to be the sole redeeming quality of this medical center, but that is no longer the case.

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