DP

Derek P. 2 years ago • From Google

Rating

Bad

Incompetent clinic wastes time and causes patient frustration

I visited the clinic for a diabetes screening, only to be confronted with accusations that I had cancelled my appointment - which I absolutely did not do. They stubbornly maintained their claim, proving themselves completely incompetent. I wouldn't even suggest this medical practice to someone I deeply dislike. A similar frustrating incident occurred today, 26/09/23, when I arrived at 9:00am for a blood test that the surgery had scheduled. I never requested this appointment; they called me on 19th August stating I needed a blood test and subsequently booked me in for today. Upon meeting the nurse, I was informed that no test was actually required. Not a single word of apology was offered for this entire disorganized mess.

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