LM

Lisa M. 2 years ago • From Google

Rating

Bad

Incompetent doctors failed my sick child completely

First encounter with this medical practice in nearly a decade, and it will be my last. They mistakenly dispatched an incorrect prescription to the pharmacy for my unwell nine-year-old. It took nearly two hours and numerous phone calls from both myself and the pharmacist to obtain a corrected prescription, all while my daughter's condition worsened. When they finally issued a new prescription, they prescribed medication I had explicitly stated she should avoid due to family allergies. The entire experience was appalling from beginning to end. Thankfully, the compassionate staff at Cornwells stepped in to assist us. From what I observed, the surgery appears to be plagued by numerous issues stemming from careless errors. Upon reflection, I'm struck by the fact that not a single person I spoke with offered an apology for their mistake.

Other reviews for Silverdale & Ryecroft Practice