St Andrews Medical Practice
Gary J. one year ago • From Google
Poor
Incompetent front desk ruins otherwise great medical practice
I've consistently had positive interactions with the medical staff, physicians, and administrative processes. However, the front desk personnel have been a continuous source of frustration. After submitting forms to the front desk as my doctor instructed, I called to follow up and discovered they had misplaced them. Their dismissive response of "you'll just have to redo everything" seems to be their version of an apology, which falls far short of professional customer service.
Dr. Yong demonstrated exceptional professionalism and a wonderfully warm approach. If I require medical consultation in the future, she would undoubtedly be my preferred healthcare provider. My..
St Andrews Medical Practice
Noémie G.
Scheduling a non-emergency consultation online was straightforward. I received a prompt response within 48 hours, and secured an appointment in a fortnight. The doctor was incredibly kind and put me..
St Andrews Medical Practice
Howard L.
Sharia was incredibly thorough, taking ample time to walk me through all the details and address every single query and worry I had.
St Andrews Medical Practice
Sotera H.
I've discovered this medical office to be quite supportive, particularly when I'm advocating for my aging 90-year-old mother, though the quality varies depending on the receptionist on duty. A few..
St Andrews Medical Practice
Noushin S.
Top-notch general practitioner I've encountered yet.
St Andrews Medical Practice
Laura B.
My interaction with Dr A Koziah was outstanding. He attentively heard my worries about my son and championed the pursuit of a referral. Regrettably, the other physicians at the practice have left me..
St Andrews Medical Practice
Anna N.
I managed to secure a prompt appointment and swiftly undergo my blood work, yet I've been left in the dark, with Dr. Alexander providing zero communication or direction about my results for what..
St Andrews Medical Practice
Fiona C.
My experience at St Andrews was exceptional. The staff provided comprehensive support and ensured I fully understood every aspect of my care. I am truly grateful for their attentiveness and..
St Andrews Medical Practice
Maria S.
I had an absolutely wonderful encounter with Dr. Read at this medical facility. The front desk staff was equally delightful. I can definitely vouch for this place based on those interactions alone!
St Andrews Medical Practice
Mo M.
I've repeatedly encountered problems with the reception staff at this medical facility, specifically with a receptionist called Vina. She has consistently demonstrated an unhelpful and dismissive..
St Andrews Medical Practice
owen w.
Scheduling an appointment through this ridiculous system is absolutely futile - it's nothing but a frustrating and unproductive experience.
St Andrews Medical Practice
pari h.
The medical practice's receptionist went above and beyond when my child's blood test results were missing. They diligently tracked down the paperwork through multiple email communications with the..
St Andrews Medical Practice
Flora M.
During my consultation, the physician displayed a welcoming and personable demeanor. Crucially, I didn't feel hurried through the appointment. Instead, the doctor attentively heard my medical..
St Andrews Medical Practice
malcolm c.
A truly exceptional medical consultation. The healthcare provider attentively heard my concerns and dedicated ample time to my case. The explanation of the results was comprehensive and transparent,..
St Andrews Medical Practice
michele d.
Productive consultation with helpful insights. Discussed my medications thoroughly, received clear guidance and recommended next steps.
St Andrews Medical Practice
E B.
Absolutely phenomenal! This medical practice surpasses all others I've encountered. The entire staff demonstrates incredible empathy and genuine care, making me feel completely supported throughout..
St Andrews Medical Practice
John D.
Professional and punctual service with an engaging, in-depth discussion that covered all necessary points thoroughly.
St Andrews Medical Practice
Emilia W.
I recently became a patient at this medical practice, and from the beginning, my experience has been truly delightful. The staff member who initially answered my phone call on the 13th was..
St Andrews Medical Practice
Dez R.
My recent medical visit was truly pleasant. From the moment I walked in, the reception team was warm and streamlined, with hardly any wait time. The physician was compassionate and meticulous,..
St Andrews Medical Practice
Sara S.
The medical professionals at this practice are excellent, but the front desk personnel consistently display an unacceptable level of discourtesy. When I phoned earlier today to inquire about..
St Andrews Medical Practice
Sharon D.