Woodlands Medical Practice
Natalie M. one year ago • From Google
Bad
Incompetent healthcare leaving patient in complete despair
I've just attempted to obtain my recurring HRT prescription and been informed I must self-monitor my weight and blood pressure before it can be dispensed. The primary concern is that I could easily fabricate these measurements. Moreover, these checks weren't originally performed when the medication was first prescribed. When I raised this with reception, they acknowledged I could falsify the data but warned I'd be risking my health. Actually, what's truly endangering my health is the doctors' sheer incompetence. My iron levels have been critically low for years due to this surgery's negligence. Despite having an oral iron intolerance, instead of recommending an iron infusion, they've insisted I continue taking oral supplements. In September, I was absent from work for weeks because the iron was making me extremely unwell. When my levels reached a mere 30, Dr Kemp claimed this was "reassuringly normal" - a statement I vehemently disputed. These iron supplements cause constipation, which exacerbates my anal fissure, causing bleeding and blockages in my fistula. Seemingly, they're unconcerned about potential sepsis risks! I'm now at a critical juncture, contemplating resignation before potential dismissal due to poor attendance. The practice manager's response was a perfunctory apology without any meaningful action. I've endured years of hormonal fluctuations, even breaking down in tears before Dr Evans, who displayed remarkable indifference. HRT was only prescribed after an exhaustive battle and referral to Oldham hospital's gynaecology department. Ironically, the gynaecologist immediately identified my Adenomyosis - something this surgery consistently overlooked. Furthermore, I've been managing a fistula since 2018, left entirely to my own devices after Dr Sharma's initial mishandling. Thanks, Woodlands, you have significant explaining to do!
I've just attempted to obtain my recurring HRT prescription and been informed I must self-monitor my weight and blood pressure before it can be dispensed. The primary concern is that I could easily..
Woodlands Medical Practice
juliet l.
Delightful and welcoming employees who made my experience truly pleasant.
Woodlands Medical Practice
SHazna B.
Front desk staff completely useless and unhelpful
Woodlands Medical Practice
Dave C.
I consistently utilize the digital inquiry channel and have invariably received a reply by the next day. The personnel are welcoming and easy to engage with, particularly Helen and Lauren. I've..
Woodlands Medical Practice
Paul S.
During my latest visit, the entire team at Woodlands demonstrated exceptional customer service, displaying a high level of competence and courtesy.
Woodlands Medical Practice
Dean H.
Terrible experience. The front desk staff are incredibly rude and unwelcoming, making it nearly impossible to schedule an appointment with a doctor when you're genuinely unwell. While the physicians..
Woodlands Medical Practice
Sandra F.
The team genuinely puts in maximum effort, with welcoming and polite staff. The physicians are comprehensive and attentive, taking the time to fully understand your concerns without feeling hurried...
Woodlands Medical Practice
LEANNE C.
Consistently helpful, courteous, and providing top-notch assistance with a friendly approach
Woodlands Medical Practice
Mark L.
Staff at the front desk were incredibly accommodating, and the nurse managed to schedule me promptly. Outstanding service overall.
Woodlands Medical Practice
Terrie C.
The service is utterly appalling, with staff displaying a complete lack of professionalism and basic courtesy. I'm stuck with this practice against my will, having been transferred from Dr. Sharma..
Woodlands Medical Practice
Tracey E.
The medical team consistently goes above and beyond to address my concerns promptly. They demonstrate empathy, expertise, and flexibility, often offering earlier appointment slots when available. I..
Woodlands Medical Practice
Jennifer K.
I've been registered with this general practice for twelve months now. Typically in good health, my interactions have been limited but consistently excellent. On one occasion out of roughly ten..
Woodlands Medical Practice
Paula F.
A heartfelt thank you to the entire team at Woodlands, with special recognition to the prescription staff member who consistently ensures my weekly repeat prescription is processed, signed, and..
Woodlands Medical Practice
Margaret H.
Absolutely delighted with the procedure, incredibly courteous staff, fantastic front desk team, Dr Thompson consistently helps me feel comfortable and actively seeks to address my concerns
Woodlands Medical Practice
T B.
I am utterly frustrated by the consistently subpar treatment from the front desk personnel. The reception team at this medical facility display shockingly discourteous behavior and deserve a..
Woodlands Medical Practice
L S.
I've been a patient at this medical practice for many years, and despite the challenges of managing multiple locations and a growing patient base that can sometimes make phone communication tricky,..
Woodlands Medical Practice
Abdul G.
Top-notch customer support that truly exceeded my expectations
Woodlands Medical Practice
Tatiana B.
Absolutely dreadful! The most appalling customer service I've ever encountered! I was unable to schedule an appointment for my child over two consecutive days - we sought guidance at Boots,..
Woodlands Medical Practice
Nadia H.
My family has been loyal to this GP for generations, and we've observed a deterioration in staff quality. While the doctors seem acceptable, the receptionists are absolutely appalling. I'm at a loss..
Woodlands Medical Practice
Peter A.
The front desk staff consistently demonstrate excellent customer service, offering friendly and supportive assistance at every interaction.
Woodlands Medical Practice
Natalie M.