SL

Sir L. 3 years ago • From Google

Rating

Bad

Incompetent healthcare nightmare of frustration and neglect

This establishment is an absolute travesty, operating like a closed-off private enterprise controlled by a select few who seem untouchable. I've been repeatedly blocked from accessing the reception area, with staff constantly claiming the doctor is too busy (yet when you arrive, the place is empty). Appointment requests are systematically denied, with the standard response always being "call back tomorrow." The reception personnel are incredibly discourteous and significantly contribute to my ongoing difficulties. I've spent countless mornings starting from 8 AM being summarily rejected. Their behavior is utterly reprehensible. Update: The doctor scheduled a follow-up in two weeks, stating I need to review test results and collect my medication. However, the reception staff persistently obstruct this process, refusing appointments and prescriptions, claiming they "need to consult the doctor" while simultaneously asserting "there is no doctor available." I've now been stuck in this nightmare for two months, unable to obtain my essential medication or even communicate with my GP. This treatment is nothing short of criminal.

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