The Surgery (Barretts Grove)
Emily H. one year ago • From Google
Bad
Incompetent practice endangers pregnant patient's health
Utterly dreadful. Consistently unresponsive, discourteous, and completely unreachable. This week pushed me over the edge - being 32 weeks pregnant with a hospital-recommended urgent prescription for gestational diabetes from my GP, I experienced total communication breakdown. No GP response on Thursday led to multiple call attempts on Friday, finally reaching a receptionist who assured me the prescription would be filled by end of day. Follow-up calls yielded repeated promises, yet nothing materialized. Now, with the office closed for the weekend, I'm left without a critical medication needed for my baby's health, desperately trying to contact 111 emergency services to obtain the prescription. This level of neglect is completely unacceptable. I am immediately switching healthcare providers. AVOID THIS GP PRACTICE AT ALL COSTS - they demonstrate zero concern for patient welfare.
I've been a loyal customer for over 15 years, and while they were previously great, the past year has seen a dramatic shift in their customer service. The receptionist has consistently displayed an..
The Surgery (Barretts Grove)
Jackson G.
They repaired my son. He required extensive surgical procedures. But now he looks great.
The Surgery (Barretts Grove)
Jessica V.
Absolutely fantastic service! Highly recommended 👍🏻👍🏻👍🏻
The Surgery (Barretts Grove)
Engr. F.
Absolutely terrible service. This ranks as the most disappointing encounter I've ever experienced. There's a complete breakdown in communication among the call center staff, reception, and medical..
The Surgery (Barretts Grove)
PATRICK M.
THIS IS MY PERSPECTIVE ON THIS MEDICAL PRACTICE In my view, this is the top healthcare facility in North London, primarily because everyone here is extremely friendly. The reception staff are..
The Surgery (Barretts Grove)
Emma L.
Always count on these medical professionals whenever I require assistance - they're fantastic!
The Surgery (Barretts Grove)
Maja K.
I've been a patient at this medical practice for three years, and they consistently make me feel listened to and well-supported. I'm giving them 4 stars because I'm frustrated by the constant..
The Surgery (Barretts Grove)
Luciana L.
Phone support is incredibly unprofessional. They consistently attempt to discourage me from seeking medical help or scheduling a doctor's appointment, despite my having reached out 2-3 times..
The Surgery (Barretts Grove)
Harald H.
Dr. Pittordou and the entire team demonstrated exceptional professionalism, offering invaluable assistance and showing genuine compassion throughout my experience.
The Surgery (Barretts Grove)
Z P.
Welcoming personnel, understanding doctors and medical staff. Though I've only been here a few times, I'm impressed with the care and attention I've received so far.
The Surgery (Barretts Grove)
George W.
The entire team consistently provides quick and courteous communication. I recently consulted Moji regarding travel immunizations, and she was exceptionally helpful and professional in her guidance...
The Surgery (Barretts Grove)
Jessica M.
Ruth was truly exceptional! Her demeanor was incredibly soothing and compassionate. She went above and beyond to listen carefully and provide me with the most helpful guidance, which was profoundly..
The Surgery (Barretts Grove)
Afjol R.
Without a doubt, this general practice surpasses Beechwood Medical Centre by a massive margin. I've been experiencing chest-related health issues, and they're addressing my concerns and taking swift..
The Surgery (Barretts Grove)
Josephine D.
Extremely beneficial and supportive
The Surgery (Barretts Grove)
Tamara A.
The expertise of healthcare professionals and the quality of service have been exceptional throughout my interactions with them.
The Surgery (Barretts Grove)
Maria P.
I just encountered a truly unpleasant interaction with an incredibly discourteous receptionist. My attempts to obtain my blood test results via email were repeatedly thwarted by her sending the..
The Surgery (Barretts Grove)
Fanny C.
Their online registration system is completely non-functional and ineffective.
The Surgery (Barretts Grove)
MERCY O.
The staff at this place are truly exceptional, dedicating themselves to protecting human lives during the challenging times of the pandemic. Their services are impressively professional and fully..
The Surgery (Barretts Grove)
Kara J.
Wonderful experience. Highly professional and consistently supportive
The Surgery (Barretts Grove)
Alex G.
Competent medical staff, but terrible administrative personnel. The front desk team consistently drops calls, overlooks sending important documents, and abruptly ends phone conversations precisely..
The Surgery (Barretts Grove)
Muhid A.