EH

Emily H. one year ago • From Google

Rating

Bad

Incompetent practice endangers pregnant patient's health

Utterly dreadful. Consistently unresponsive, discourteous, and completely unreachable. This week pushed me over the edge - being 32 weeks pregnant with a hospital-recommended urgent prescription for gestational diabetes from my GP, I experienced total communication breakdown. No GP response on Thursday led to multiple call attempts on Friday, finally reaching a receptionist who assured me the prescription would be filled by end of day. Follow-up calls yielded repeated promises, yet nothing materialized. Now, with the office closed for the weekend, I'm left without a critical medication needed for my baby's health, desperately trying to contact 111 emergency services to obtain the prescription. This level of neglect is completely unacceptable. I am immediately switching healthcare providers. AVOID THIS GP PRACTICE AT ALL COSTS - they demonstrate zero concern for patient welfare.

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