TA

Tsanko A. 5 years ago • From Google

Rating

Bad

Incompetent reception staff destroy patient experience

I'm writing this review specifically about the reception team, not the medical professionals Their behavior is utterly deceitful I attempted to reach them repeatedly from 8am until 9:15am, and the line was constantly engaged. When I finally got through, they dismissed me by suggesting I call back the next morning at 8am, claiming no availability. I persistently tried calling for an hour and fifteen minutes, with the phone perpetually busy, and when I finally connected, their response was that I "need to try harder" I strongly suspect they are intentionally blocking incoming calls The reception staff are absolutely dreadful

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