MP

Mel P. one year ago • From Google

Rating

Bad

Incompetent receptionist nearly jeopardized my cancer treatment

I visited the medical practice early Monday, November 11th, and was assisted by Amber, who claimed my tamoxifen (breast cancer medication) was arranged. Thankfully, I double-checked with the pharmacy just moments ago, only to discover the medication was not actually in stock - and it will expire tomorrow, with no availability until Monday. I'm utterly bewildered by her competence as a surgery receptionist, having already observed her unprofessional demeanor and inappropriate attitude during our initial interaction. Fortunately, when I contacted the surgery again, I received guidance about obtaining emergency tablets to bridge the gap until Monday. Her conduct is a stark contrast to her mother's professional approach.

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