St. Mary's Surgery
Azguard 2. 2 years ago • From Google
Bad
Incompetent staff caused painful gout misdiagnosis nightmare
Arrived with foot pain, barely able to walk. Receptionist dismissed my concerns, suggesting it was just a sprain when I inquired about seeing a doctor. A week later, with barely mobile toes, I returned and finally got an appointment after completing an e-consult, as the receptionists were preoccupied with their phones and gossiping about a TV show. The doctor again diagnosed it as a sprain. The condition worsened dramatically when three toes turned a deep red, prompting a visit to A&E. Within seconds, they identified it as gout, criticizing my GP for missing such an obvious diagnosis. Due to the prolonged delay in proper treatment, I now must take daily medication to prevent flare-ups and endure constant pain in my left foot because of this incompetent medical practice. Even if this surgery is right next door, I strongly advise finding an alternative. STEER CLEAR AT ALL COSTS.
The staff here truly exemplify excellence in professionalism and warmth. I can confidently say this is the most outstanding general practice clinic I've encountered. Their receptionist displayed..
St. Mary's Surgery
Roman H.
absolutely horrendous staff from start to finish, completely clueless, totally uncooperative, and utterly incompetent at Dr. Mead Mathews, St. Mary's. This surgical center deserves to be shut down..
St. Mary's Surgery
Krisztian K.
Dear General Practitioner's Office! Since March, my health has been declining without proper investigation. I feel my medical concerns have been inadequately addressed. Throughout March, I visited..
St. Mary's Surgery
Keyvan K.
I need to update my review!!! It appears virtually everything has transformed in this medical practice. And I'm convinced they merit a 5-star rating. I'll preserve my previous review..
St. Mary's Surgery
Iain L.
I was dealing with an infection and required antibiotics, and the entire process from my initial phone call to St. Mary's Surgery until I returned home with my prescription took just an hour and a..
St. Mary's Surgery
Nathan A.
This medical practice is absolutely revolting Every mental health professional consistently deceives patients directly, and when you seek assistance with any concern, you are almost always entirely..
St. Mary's Surgery
Matt G.
Competent employees guided me efficiently to the right location and were truly exceptional
St. Mary's Surgery
liz w.
I contacted the medical practice on Wednesday, December 6th about an error with my prescription - they mistakenly reduced one of my medications by half instead of increasing it! Initially, I was..
St. Mary's Surgery
Daniel B.
I visited the surgery due to an infection, and the receptionist directed me to make a phone call. I had a Facetime consultation with a specialist who then referred me to the GP at Saint Marys..
St. Mary's Surgery
Judy T.
I called seeking a doctor's callback, but received a text directing me to the Urgent Treatment Centre at Royal South Hants Hospital. I'm baffled how a doctor can make this recommendation without..
St. Mary's Surgery
Jane W.
Incredibly sluggish when it comes to phone responsiveness, and scheduling a physician appointment requires waiting an entire two-day period
St. Mary's Surgery
adil a.
This surgical practice is an absolute nightmare. Their waiting periods are unbearable. Attempting to reach reception by phone can consume up to thirty minutes, and even then, they refuse to schedule..
St. Mary's Surgery
sofi s.
I feel compelled to share my deeply frustrating personal experience with NHS healthcare services, hoping others might understand my struggle. In 2020, I suffered from debilitating hip pain that was..
St. Mary's Surgery
Asma N.
Completely Worthless. Zero assistance provided. The front desk staff attempt to play medical professionals and consistently refuse to schedule appointments. In almost every instance, they'll..
St. Mary's Surgery
Daniella J.
Their service is terrible, and the staff comes across as extremely discourteous and unpleasant 😩
St. Mary's Surgery
Gina D.
The most dreadful medical practice in Southampton. They completely refuse to interact with me in any meaningful way. They ignore my medical records and have rejected all treatment for my diagnosed..
St. Mary's Surgery
Star D.
Absolutely zero stars would suffice for these GPS who show no empathy or concern for patient well-being. Those medical professionals who merely sit in their offices, passing judgment without truly..
St. Mary's Surgery
James K.
The most appalling medical practice in Southampton. The complete lack of empathy from receptionist Natalie during our phone interaction was astounding, even when rigidly following her triage script...
St. Mary's Surgery
Archie D.
Martin was significantly more supportive and attentive compared to the medical staff at Mulberry, and as an added bonus, he bears a striking similarity to my father!
St. Mary's Surgery
A B.
I encountered "Doctor" Claire Balysz at this medical facility today, and it was an absolute nightmare. She proved to be the most unprofessional and callous healthcare provider I've ever had the..
St. Mary's Surgery
L M.